FIS Awarded ‘BPO Innovator of the Year’ at BPO Excellence Awards
Also received awards for “Use of Technology for Operational Excellence” and “Most Significant Contributor to the BPO Industry”
JACKSONVILLE, Fla., May 14, 2012 − FIS™ (NYSE: FIS), the world’s largest provider of banking and payments technology, today announced that it has won three awards at the Business Process Outsourcing (BPO) Excellence Awards 2011–12, held in Mumbai. Organized by Asian Federation of Business and endorsed by Stars of the Industry Group in association with World HRD Congress and CMO Asia, the BPO Excellence Awards aim to identify and reward professionals and organizations for exceptional achievements in the BPO field.
FIS received three awards, including “Most Significant Contributor to the BPO Industry,” “Use of Technology for Operational Excellence” and “BPO Innovator of the Year” for its management capabilities and investment in management systems that enable outsourcing success.
This is the third year the BPO Excellence Awards have been distributed as a benchmark to recognizing excellence throughout the BPO industry and, for second year in a row, FIS was recognized with the same awards. As a large-scale provider with onsite, onshore and offshore delivery teams, FIS’ innovative, competitive and reliable technology services help clients to manage costs, improve operational efficiency, transform processes and deliver world-class customer service.
Contributing to its selection for the awards, FIS demonstrated abilities in improving online customer service experiences while reducing cost-to-serve with no compromise on Customer Satisfaction Index (CSI) scores and proved the value technology transformation can create. In addition, FIS exhibited its commitment to community responsibility with a “Go Green” initiative that reduced diesel consumption by employees in India by approximately 924,000 liters and carbon dioxide emission by 24,948,000 kg annually.
“FIS is honored to be recognized by Stars of the Industry in so many categories,” said Ram Chary, executive vice president, FIS Global Commercial Services, which specializes in delivering ITO and BPO services to clients across industry sectors. “These awards reflect our concentrated efforts to maximize efficiencies, drive innovation and enhance business value for our clients.”
About Stars of the Industry Awards
The Stars of the Industry Awards are international accolades conferred by the Stars of the Industry Group. The awards program was created more than 40 years ago to recognize outstanding accomplishments under the banners of Golden Star Awards (Food, Hospitality & Services), IT People Awards, Best in Manufacturing Awards, Women Super Achiever Awards and Indira Marketing Excellence Awards. For more information, visit www.starsoftheindustry.com.
FIS (NYSE: FIS) is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 32,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. First in financial technology, FIS tops the annual FinTech 100 list, is 425 on the Fortune 500 and is a member of Standard & Poor’s 500® Index. For more information about FIS,visit www.fisglobal.com.
This news release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Form 10-K and other filings with the Securities and Exchange Commission.
For More Information:
Kim Snider, VP, FIS Global Marketing and Communications
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Mary Waggoner, SVP, FIS Investor Relations
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