The bigger the bank, the greater the reconciliation volume – errors and manual interventions only slow operations and reduce agility. That’s why, when it came to supporting millions of monthly transactions across 40 countries, one leading global Tier 1 bank looked to FIS to host and manage all aspects of its reconciliations operations.
Doing so allowed the bank to reduce its IT workload and infrastructure spend while gaining the peace of mind that comes with end-to-end reconciliation management – all under the simplicity of FIS IntelliMatch’s single monthly fee.
FIS Does Both the Light and Heavy Lifting
As part of this one-stop service model, FIS hosts its IntelliMatch servers and other infrastructure in robust, secure data centers throughout the world. With 24/7 monitoring of all applications, FIS meets the bank’s robust connectivity, network and database administration requirements, as well as provides dedicated service desk support.
FIS also manages the bank’s data files for reconciliation, which total around 500 files a day, tracking down late or lost files and checking each one for anomalies. The bank has a round-the-clock view into reconciliation activities and availability via the IntelliMatch SaaS dashboard.
Giving the Bank Room to Grow
Thanks to its highly scalable IT infrastructure, FIS has been able to support the bank’s enormous volume growth in the seven years since the engagement began. Today, FIS supports more than 177 million transactions a month for the bank – an increase of 1,250 percent – and without a penny of additional infrastructure spend by the bank.