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Metavante is Now Part of FIS

If needed, you can also print this page as an easy-to-read pdf.

 

Rev. 03/14

What does Metavante Payment Services, LLC do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances and payment history
  • Transaction history and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Metavante Payment Services chooses to share; and whether you can limit this sharing.
 

Reasons we can share your personal informationDoes Metavante Payment Services share?Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
 
YesNo
For our marketing purposes – to offer our products and services to you
 
No
 
We don't share
 
For joint marketing with other financial companiesNo
 
We don't share
 
For our affiliates’ everyday business purposes –information about your transactions and experiences
 
Yes
 
No
 
For our affiliates everyday business purposes- information about your credit worthiness
 
No
 
We don't share
 
For our affiliates to market to youNo
 
We don't share
 
For nonaffiliates to market to youNo
 
We don't share
 

Questions?

Quicken Bill Pay: 1.877.486.8844
Paytrust:  1.800.729.8787
 

Who is providing this notice?

Metavante Payment Services, LLC 

 
How does Metavante Payment Services protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
 
 

How does Metavante Payment Services collect my personal information?

We collect your personal information, for example, when you:

  • Open an account
  • Pay your bills
  • Provide account information
  • Give us your contact information
  • Tell us where to send the money

We also collect your personal information from others, such as credit bureaus, affiliates and other companies.

  
Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes- information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 
Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a Metavante name and financial companies such as Fidelity National Information Services, Inc. and Fidelity Information Services, LLC.
 
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates we share with can include your payees.
 
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Metavante Payment Services does not jointly market.
 

Do we respond to “do not track” signals? Can other parties collect personally identifiable information on our Web site?

You may use a Web browser that allows you to send a “do not track” signal to the operator of a commercial Web site or online service.   This feature may allow you to request that the operator:
  • not collect personally identifiable information about you, or
  • not allow the operator or third parties to track your activity over time and across third-party Web sites and online services.
Alternatively, you may use another mechanism to make such a request.
 
Metavante Payment Services, LLC, the provider of this notice, is the operator of a commercial Web site or online service. We do not respond to any “do not track” signal or other mechanism that you might send us or use. We would like to explain that.
 
We do not allow third parties to access our Web site to collect personally identifiable information about you, in order that they may track your online activities over time and across third-party Web sites and online services.
Nor, as we have stated elsewhere in this notice, do we share any personally identifiable information about you with either affiliates or nonaffiliates for marketing purposes.
 
However, we need to collect, use, and retain personally identifiable information about you for two reasons:
  • First, we are a “money services business” under federal law. Under federal law, we are required to verify your identification and review any unusual activity. In order to do that, we need to collect, use, and retain personally identifiable information about you.
  • Second, we need to collect, use, and retain personally identifiable information about you for our everyday business purposes, as described elsewhere in this notice.

Other requirements of California law

A California law imposes certain requirements on the operator of a commercial Web site or online service that collects personally identifiable information through the Internet about consumers residing in California. The operator must post a privacy policy that contains certain items. We would like to identify how this notice addresses those requirements.
 
The privacy policy must identify the categories of personally identifiable information about you that the operator collects through the Web site or online service and the categories of third parties with whom the operator may share that personally identifiable information. What information we collect, and with whom it is shared, are described elsewhere in this notice.
 
The privacy policy must identify its effective date. The top of each page of this notice contains a date of last revision, which is its effective date.
 
Finally, the privacy policy must identify the process by which the operator notifies you of material changes to the privacy policy. When we revise this notice, we post the revised version on our Web site.