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FIS Healthcare
Transformation Web Seminar Series

FIS Healthcare Payment Solutions is one of the leaders in transforming the healthcare industry, by accelerating the exchange of information and funds between patients, payers, providers, and financial institutions. Our FREE "Healthcare Transformation" Web seminar series is intended to give attendees a glimpse into the future of healthcare.


Date: August 23, 2011; 2:00 pm EDT

Title: State of the Union - Tax-Advantaged Benefit Accounts

Description: It’s clear, despite significant healthcare legislative changes in the past 18 months, that tax-advantaged benefit accounts are here to stay. The current economic environment will continue to drive increased adoption of high deductible health plans (HDHP) and flexible benefit accounts by businesses and consumers. What does all of this mean for the future of the various tax-advantaged healthcare benefit accounts - flexible savings accounts, health savings accounts, health reimbursement arrangements, dependent care, and transit accounts?

Join us as industry insiders discuss the future of tax-advantaged benefit accounts in this new political and economic environment - including projected account growth/adoption trends, strategies for maximizing plan offerings and benefit spending account solutions, strategies for administrators to prosper and remain relevant, and new trends/solutions to ensure a seamless consumer experience for enrollment, planning, benefit account management and decision making. Where are we today and what is on the horizon?

Speakers:

John Bull, Director Product Strategy, FIS Consumer Driven Healthcare Solutions
David Randall, Executive Director, CDHCi

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Date: September 21, 2011; 11:00 am EDT

Title: Provider Workflow Simplification

Description: With all the technology enhancements and legislative requirements, it is no surprise that providers are screaming for "simplification." Bottom line, providers really only care about the delivery of care to their patients and collecting the appropriate amount of reimbursements from the payer and patient. Everything else in between is an administrative nightmare. In this session, we will explore several practical ways for providers and their office staff to simplify their office workflow.

Speakers: TBD

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 Date: September 27, 2011; 2:00 EDT

Title: Roundtable - CEO/Executive Perspectives on the State of the Healthcare Industry

Speakers:  TBD

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Archived Webinars:

Date: May 26, 2011; 2:00 EDT

Title: Payer and Provider Collaboration – Strategies to Ensure Mutual Success

Description: Although both are working toward the same end – positive patient outcomes - the relationship between payers and providers can be challenging and sometimes adversarial. With the imperative of healthcare reform, administrative simplification, accountable care organizations and more, 2011 is a year that is filled with incentives to improve collaboration.

The present healthcare system offers numerous opportunities for more efficient collaboration – including improving eligibility transactions to achieve a higher first pass rate; improving claims adjudication and management processes to minimize denials and resubmissions; migrating from paper checks to more efficient electronic payment options; and leveraging new technologies to speed communication and increase self-service opportunities.

What are the obstacles to collaboration today? What is the role for third party vendors and solution providers to help bridge the gap? How can payers and providers move beyond contention into a truly collaborative and patient-centered relationship.

Speakers:

Payer perspective: John Evans, Manager – Payer Advisory Services, RelayHealth
Provider perspective: Dan Smelter, NCDR LLC
Payment processor perspective: Bill Barbato, Product Manager, FIS Health & Financial Network Solutions

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Date: October 29, 2010; 11:00 EDT

Title: Administrative Simplification – What Does it Really Mean?

Description: The Patient Protection and Affordable Care Act, signed into law by President Obama on March 23, 2010, contained a section on administrative simplification. Stated simply, Section 1104 called for more efficient health insurance administration practices, mandating a single set of operating rules that includes the union of electronic funds transfer (EFT) and electronic remittance advices (ERA), to be adopted by July 01, 2012.

Today’s claim payment and remittance processes are largely paper-based and wrought with inefficiency for all parties involved. Progress in transitioning to more efficient electronic processes by leveraging electronic data interchange (EDI) technology has, to this point, been mostly limited to claim submission. As healthcare expenditures continue to rise, the population ages and life expectancy grows, it’s a safe assumption that the volume of claim submissions and resulting payments/remittance documents will also continue to rise. So, whether it’s the expense associated with paper-based processes, the natural evolution of the claim lifecycle, or the recently enacted legislation, the need for a fully-integrated electronic claim remittance and payment solution has never been more pronounced.

What does “administrative simplicity” really mean? From eligibility verification to claim adjudication to payment/remittance processing, what does a necessary solution entail? What are the likely obstacles payers and providers will face as they seek a solution? Join us as we discuss the implications of Section 1104, deadlines, solution requirements – and a vision for the future.

Speakers:

Bill Barbato, Director Product Strategy, FIS Health & Financial Network Solutions
Gwendolyn Lohse, Deputy Director, CAQH

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Date: November 18, 2010; 11:00 EST

Title: Consumer Engagement Best Practices – A Profile of an Empowered Patient

Description: Consumer Driven Healthcare is based on the premise that if the consumer is made aware of healthcare costs, and if they have incentives to manage these costs, then they will change their behavior – and overall healthcare costs will decrease. This movement is creating a fundamental change in the healthcare delivery and management cycle – and also necessitates a shift in thinking for most consumers, who still look to their employers and the government to “fix” what’s wrong with the healthcare system. New products, technology, administrative and operational platforms, and (perhaps most importantly!) consumer resources are required to support this healthcare transformation.

Consumers need to be empowered with new resources to manage their new healthcare responsibilities. They expect the same conveniences and transparency for healthcare transactions that they have come enjoy in other facets of their lives – electronic payment options, mobile capabilities, cost/quality transparency, rewards, and more. The bottom line is that health insurance plans, third party administrators, financial institutions, and healthcare providers must realign their products and services to better support consumers – helping them save and pay for care, manage their ongoing health, and make effective healthcare decisions.

Join us as we look at the current healthcare system from a consumer perspective. What do consumers need to better manage their healthcare and make informed decisions? From tax-advantaged healthcare spending accounts, to payment vehicles, to personal health management platforms, and beyond – what are the latest solutions and services that are being introduced to empower consumers. Which tools and models are gaining traction? How are they being received by consumers? What can we expect to see over the next decade? What is and isn’t working to engage consumers?

Speakers:

John Bull, Director Product Strategy, FIS Consumer Driven Healthcare Solutions
David Randall, Executive Director, CDHCi

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Date: December 14, 2010; 2:00 EST

Title: Wellness Programs – What Does the Future Hold?

Description: The cost of insuring employees has increased by more than 50 percent in the last two decades. About two thirds of American adults are overweight or obese. Fifty-five percent do not get enough physical activity; meanwhile 26 percent are completely inactive. If diet and physical activity patterns that continue worsening at their current rate, they will soon surpass tobacco use as the top contributors to mortality.

Corporate wellness programs and incentives have become increasingly prevalent in the US workplace, as employers look for new strategies to reduce their healthcare costs. Current programs offer a variety of incentives to reward healthy behavior such as exercise, tobacco cessation, preventative care measures, weight management and more. Why, then, are employee participation rates still lagging behind expectations? What are the top motivators? What program structures work best? What are the components of a successful solution? What is the real impact on employer healthcare costs?

Join us as we discuss wellness program trends – beginning with an overview of the wellness incentive market. The discussion will include a look at the role of prepaid wellness cards as a central component of employer wellness programs. We will also look at meaningful incentive thresholds and identify obstacles to program adoption.

Speakers:

Laurie Knutson, FIS Healthcare Product Strategy & Innovation
Curt Palmer, Business Leader- Healthcare Solutions, MasterCard Worldwide

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Date: January 25, 2011; 10:00 a.m. EST

Title: What Now - An Update on Healthcare Reform

Description: After decades of partisan debate and numerous failed attempts by former presidents, President Obama signed the Patient Protection and Affordable Care Act into law on March 23, 2010, in an effort to overhaul the nation's health care system and guarantee access to medical insurance for tens of millions of Americans. Two days later the House and Senate completed passage of a set of fixes to the bills, compromises worked out as part of the complicated legislative process, making healthcare reform a reality.

The stipulations of the bill have been much discussed: The measure will require most Americans to have health insurance coverage; would add 16 million people to the Medicaid rolls; and would subsidize private coverage for low- and middle-income people. It will regulate private insurers more closely, banning practices such as denial of care for pre-existing conditions. And it also introduced employer penalties for so called “Cadillac” health plans – assuring that the consumer driven healthcare trend will continue. For every page of law, there will be 100 pages of regulation – implementation of these requirements is a long-term and daunting challenge.

Nearly eight months later – with many of the stipulations of the bill still being debated – what does this really mean? What are the implications for the various market players – including healthcare providers, health insurance plans, benefit administrators, and financial institutions – both now and in the coming years? What should you be thinking about in terms of implementation? What types of solutions and strategies are being implemented to address the requirements of the bill? What is the future of consumer directed healthcare and its various tax-sheltered benefit accounts?

Speakers:

Tom Torre, SVP/General Manager, FIS Consumer Driven Healthcare Solutions
Zahoor Elahi, VP/General Manager, FIS Health & Financial Network Solutions
Colette Desmarais, Principal, Mehlman Vogel Castagnetti, Inc.

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Date: February 17, 2011; 2:00 EST

Title: Healthcare Payment Trends

Description: Gone are the days when consumers paid almost nothing out-of-pocket for their own healthcare. Today, consumers have significantly more responsibility for choosing and paying for their healthcare options. With the adoption of flexible benefit accounts and related benefit debit cards over the past decade, consumers have obtained new payment vehicles to help them more conveniently save and pay for the cost of their care.

However, many significant payment inefficiencies still persist. Patient financial obligations for treatment are still largely not known at the point of care. Most medical billing and remittance documentation is still received via postal mail – often many weeks or months after the service was received. A significant percent of healthcare expenses are still paid via paper checks – that includes both payer-to-provider, asd well as patient-to-provider payments. In many respects, the healthcare industry has lagged far behind the rest of the commercial sector in terms of payment innovation.

An ideal healthcare payment “eco-system” benefits all stakeholders— providers, payers, employers, and consumers—by encouraging efficiency, transparency and convenience, among other goals. How near or far from that objective are we today? What are the latest payment trends impacting the healthcare vertical? From electronic presentment and payment to mobile payments and beyond – what can we expect to see over the coming years?

Speakers:

Tom Torre, SVP/General Manager, FIS Consumer Driven Healthcare Solutions
Zahoor Elahi, VP/General Manager, FIS Health & Financial Network Solutions
Kunal Pandya, Aite Group, LLC.

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Date: March 30, 2011; 2:00 EST

Title: The Mobilization of Healthcare

Description: More than 90 percent of adults in the U.S. use cellular phones and mobile devices. And,
58 percent of Americans use a mobile device to perform non-voice data activities, such as texting, e-mailing, taking photos, finding driving directions and recording video. When you combine the mobile-savvy next generation of consumers with the emergence of revolutionary devices such as the BlackBerry, Android and iPhone, the stage is set for widespread adoption of mobile technology – and more specifically, mobile healthcare.

The concept of using mobile solutions to further empower a consumer-driven healthcare experience is limitless. As the market continues to grow, and as innovative new mobile products are introduced, FIS continues to commit significant development efforts and resources to ensure our solutions reflect the latest industry trends.

From verifying insurance coverage, to managing benefit account contributions and balances, to handling insurance/benefit claims, to receiving and paying medical bills and beyond – what sorts of things will consumers be doing from their mobile devices, both now and in the future? What is the extent of mobile adoption in healthcare today, and what can we expect in the years to come? What are consumers demanding?

Speakers:

Brian Dolan, Editor, MobiHealthNews 
Tom Torre, SVP/General Manager, FIS Consumer Directed Healthcare Solutions

View Archived Event

 

Title: Payer and Provider Collaboration – Strategies to Ensure Mutual Success