and Chief Executive Officer
President and chief executive officer of FIS, Gary Norcross is highly focused on steering and executing FIS’ global business strategy.
Highly respected throughout the industry, Norcross has experience serving financial institutions large and small, domestic and global. He joined FIS in 2003 through the acquisition of ALLTEL Information Services, where he served as president of the Integrated Financial Solutions division in addition to other key leadership roles.
Using a client-focused approach, Norcross has overseen significant growth of FIS’ product portfolio and global footprint. He was critical to the company’s acquisition and integration of Metavante Technologies, Inc., and was heavily involved in FIS’ merger with Certegy and its acquisitions of a large number of companies, including Aurum Technology, BankWare, InterCept and eFunds.
Under Norcross’ leadership, FIS has grown to more than 39,000 employees and over $5 billion in annual revenue. FIS also ranks consistently among the industry’s leading financial technology providers, including topping the FinTech 100 rankings in 2007, 2008, 2011, 2012, 2013 and 2014.
Norcross also holds a variety of leadership and board of directors’ roles. He serves on the dean’s executive advisory board for the Sam M. Walton School of Business at the University of Arkansas, and is a member of the board of the YMCA of Florida’s First Coast and the Knowledge is Power Program’s (KIPP) Impact School in Jacksonville, Fla.
Norcross holds a bachelor’s degree in business administration from the University of Arkansas.
Corporate Executive Vice President,
Chief Financial Officer
James “Woody” Woodall serves as chief financial officer of FIS and is responsible for enterprise-wide oversight of all aspects of FIS’ financial operations, including controllership, treasury, investor relations, financial planning and analysis and corporate development functions, in addition to FIS’ capital allocation strategy.
A strategic financial leader, Woodall served as senior vice president, chief accounting officer and controller for FIS for five years before becoming chief financial officer. Prior to joining FIS in 2008, he served as vice president of finance at Eclipsys Corporation; executive director and controller of AT&T’s southeast region; senior manager in the audit practice of PricewaterhouseCoopers, serving technology and communications clients; and more.
Woodall is a CPA and was a member of the Business Advisory Council for Troy State University where he earned his bachelor’s degree in accounting. Woodall’s leadership activities in the Jacksonville (Fla.) community include board of trustee roles at the Jacksonville Museum of Science and History and the Sanctuary on 8th Street, an organization that works to expand opportunities for children and families through education, social services, recreation and the arts.
Corporate Executive Vice President,
Global Financial Solutions (GFS)
Rob Heyvaert is corporate executive vice president, Global Financial Solutions (GFS) and is a member of FIS’ executive leadership team.
The organization Heyvaert oversees serves the top 200 global and international, banking, capital markets and wealth management institutions with comprehensive product and service solutions. Heyvaert has overall operating responsibility, including profitability, strategic growth initiatives, product development, sales and all client-related functions.
Heyvaert joined FIS in 2010 following the company’s acquisition of Capco, which he founded and where he served as chairman and chief executive officer. Capco is a market-leading global business and technology consulting company dedicated to the financial services industry. The company has grown significantly since being founded in 1998 and has more than 3,000 employees across North America, Europe and Asia serving all aspects of the financial services value chain.
Prior to founding Capco, Heyvaert served as chief executive officer and president of Cimad Consultants, a systems integrator and professional services firm he established in 1989. Under his leadership, Cimad became one of the leading consulting and software firms in Europe, employing more than 1,400 people.
When Cimad was sold to IBM, Heyvaert was named general manager of Securities and Capital Markets within IBM Global Services, where he developed IBM’s overall strategy for the capital markets and securities segments.
Heyvaert has a degree in economics and a master’s in business administration from the University of Antwerp, Belgium.
Corporate Executive Vice President,
Integrated Financial Solutions (IFS)
Anthony Jabbour is corporate executive vice president, Integrated Financial Solutions (IFS), with overall operating responsibility for FIS’ entire North American region including profitability, strategic growth initiatives, product development, sales and all client-related functions. The organization he oversees is comprised of FIS associates throughout the U.S., and supports more than 17,000 financial institution, retail and government clients with a suite of over 300 products and services.
Since Jabbour joined FIS in 2004, he has held positions of increasing responsibility in operations and delivery services as a key member of the executive leadership team. During his tenure overseeing the North American market, Jabbour has consistently grown the segment through a solid combination of organic growth, product expansion, market penetration and strategic acquisitions. Jabbour added North American Sales as a direct responsibility and has driven exceptional growth across all product lines.
Prior to joining FIS, Jabbour began his career in IBM’s Global Services group managing complex client projects and relationships. Among the key projects was the launch of a stand-alone Internet bank for CIBC, a major Canadian financial institution. That project led to him joining CIBC, where he relocated to Florida and built similar capabilities for their U.S. market, growing it to more than 350 branches within two years.
Jabbour holds a bachelor’s degree in electric engineering from the University of Toronto.
Corporate Executive Vice President,
Chief Risk Officer
Greg Montana, corporate executive vice president, chief risk officer, leads the strategic development and execution of FIS’ risk, information security and compliance programs.
Highly experienced in risk management, Montana has spent more than 20 years successfully managing risk at some of the world’s most recognized financial services institutions, including Bank of America, where he served as senior vice president and senior operational risk executive; PayPal, where he served as senior director, global risk operations; and Lloyds Banking Group, where he was director, operational, credit and compliance risk.
He is a current board member of the Metrolina Association for the Blind, which serves North and South Carolina, and serves as Vice-Chair on the Jacksonville (Fla.) Board of Catholic Charities. Committed to the advancement of risk management higher education, Montana also is an adjunct professor of risk management at Flagler College in St. Augustine, Fla., and serves as a member of the board of trustees of the Georgia State University Risk Management Foundation.
Because of his dedication to risk management education, Montana received the Risk Management Association’s (RMA) Special Service Award in October 2012; the same year he joined FIS. He also has authored four articles in the RMA Journal.
Montana holds a master’s degree in business administration from the Wharton School of the University of Pennsylvania and received a bachelor’s degree cum laude from Boston College. He received his six sigma Black Belt Certification from Bank of America in 2005.
Corporate Executive Vice President,
General Counsel and Corporate Secretary
Michael Oates is corporate executive vice president, general counsel and corporate secretary for FIS. Managing legal support provided to FIS and its subsidiaries, he oversees corporate governance, regulatory compliance, contracting, litigation and general legal advice. He also serves as FIS’ chief human resources officer.
Before joining FIS in 2007, Oates was vice president of human resources for Florida Rock Industries, Inc., in Jacksonville, Fla. He also served as director of labor relations for railroad company CSX and as a partner at a major U.S. law firm headquartered in Richmond, Va. Oates also served as a Lieutenant in the U.S. Navy, where he was a deep sea diving and salvage officer aboard the USS Reclaimer (ARS 42).
Oates holds a bachelor's degree from the University of Virginia and a juris doctorate from the Washington and Lee University School of Law, where he graduated magna cum laude and was named to the Order of the Coif.
EVP, Chief Product Officer
Enterprise Product Organization
Nancy Langer is the executive vice president and chief product officer for FIS and leads the company’s Enterprise Product Organization (EPO), which defines and governs all product strategy and product investments for FIS. Langer’s EPO also leads all innovative product R&D for the company, including core modernization and transformation solutions, commercial and retail payment transformation solutions, and digital next generation solutions. She also leads the FIS Innovation Investment fund, which enables FIS to take strategic equity positions in partner companies.
Langer started her career at M&I Data Services (which later became Metavante and is now a part of FIS) in 1985. From 1985 through 1995, she held several technology and client roles in the Conversion Services division, including associate vice president of Client Services, senior program manager, senior project leader and conversion programmer. From 1995 to 2002, Langer launched and grew the Electronic and Internet Banking business to a multi-million-dollar revenue business with hundreds of bank clients. FIS was the processor for the first Internet banking transactions during this time. She also served as president of the Electronic Bill Payment business, launching and growing it to a multi-million-dollar revenue business with thousands of financial institution clients. She left FIS in 2002 and returned in 2008.
Prior to rejoining FIS in 2008, Langer was president of Enterprise Financial Solutions at Wausau Financial Systems. She also previously served as president and director of Billeo, Inc. and as president of Global Payment Consulting at Carreker Corporation.
Langer holds a bachelor’s degree in management information systems from the University of Wisconsin-Eau Claire and completed an Executive MBA curriculum at Northwestern University – Kellogg School of Management. She has served as director of Fort Knox National, Solutran, and is currently on the advisory board of Billeo and a member of the AFFN (Armed Forces Financial Network) Board of Directors.
Senior Vice President and Chief Technology Officer
Troy Bradley is chief technology officer of FIS, a position to which he was appointed in 2010. In this role, Bradley is responsible for developing and communicating the strategic direction of FIS technology initiatives, including direct oversight for enterprise architecture, enterprise project management, integration technology services and an enterprise development practice for the company. In addition to these team responsibilities, Bradley is also responsible for the overall portfolio management and R&D investment of FIS solutions.
Bradley has more than 20 years of expertise in the financial services and technology industries. He has held a number of positions throughout his tenure with FIS, ranging from project leader to systems architect. He joined FIS in 2009 through the acquisition of Metavante, where he served as divisional and corporate chief technology officer. Prior to Metavante, Bradley worked as a programmer analyst at Gallagher Bassett Information Services in Rolling Meadows, Ill.
Bradley is an architecture practitioner in The Open Group Architecture Framework consortium in San Francisco. He serves on the board of directors for a not-for-profit research, education and public policy organization, the Milwaukee Institute. Bradley also serves on the board of the Interactive Financial Exchange (IFX) forum as well as the Department of Computer Science Industrial Advisory Board for the University of Virginia.
Bradley holds a Bachelor of Science degree in computer information systems from DeVry Institute of Technology in Addison, Ill., and he has completed coursework toward a master’s degree in business administration in technology management from the University of Phoenix.
Chief Information Officer
Ido Gileadi is chief information officer at FIS. In this role, Gileadi provides enterprise-wide oversight of FIS’ information technology and computer systems in support of the company’s global business goals.
Gileadi has 30 years of technology and banking industry expertise, with a focus on the delivery of large transformation programs. Prior to being appointed chief information officer at FIS in 2014, he served as a partner for Capco, where he structured and delivered transformation deals involving Capco consulting and FIS products and services. Prior to that, he was chief information officer for BCE Emergis, where he implemented a comprehensive CIO strategy in the areas of people, finance, customers, technology and process.
Gileadi holds a bachelor’s degree in science (physics and computer science) from Tel Aviv University.
Chief Marketing Officer
Ellyn Raftery is chief marketing officer of FIS. In this role, Raftery is charged with leading the strategic planning and execution of FIS’ Global Marketing and Corporate Communications programs.
Prior to joining FIS in 2012, she was the chief marketing officer and senior vice president of Global Marketing for CA Technologies, an independent enterprise information technology software and service company where she drove the development, planning and implementation of the corporate brand and marketing strategy and guided the company’s thought leadership, integrated go-to-market programs and demand generation programs globally. She also led the enterprise-wide global voice-of-the-customer experience initiative to drive competitive improvement and increased customer satisfaction.
For nearly a decade prior, Raftery held multiple executive-level positions for Unisys Corporation, including chief marketing and communications officer; vice president, Worldwide Marketing and Communications; and vice president, Worldwide Marketing for Systems Integration and Consulting. While at Unisys, Raftery managed a global staff and was responsible for corporate brand and marketing strategy, market and competitive research, solutions marketing, field marketing, marketing services, analyst relations, social and media relations and corporate communications.
Highly active in the community, Raftery is a member of the board for the Northern & Central Florida Chapter of the Leukemia & Lymphoma Society (LLS) and a frequent contributor to the United Way, Jacksonville’s Cathedral Arts program and the American Red Cross. In addition, she is a new alumni member of Leadership Jacksonville, an organization that works to create community trustees by developing leaders to assume greater responsibility for the Jacksonville area. Her professional affiliations and certifications include the American Marketing Association; Executive Conference Board; Information Technology Services Marketing Association; and Corporate Executive Board’s Marketing and Communications Leadership Councils. Raftery was also honored as one of Jacksonville’s Women of Influence in recognition of her achievements and involvement in the Northeast Florida community.
Raftery has a bachelor’s degree in business administration from the University of Toledo.
Senior Vice President, Treasurer
Jason Couturier is senior vice president of Finance and treasurer of FIS. In this role, he is responsible for corporate financial planning and analysis and all treasury-related activities, including the development and management of relationships with financial institutions and rating agencies, cash and liquidity management, financial risk management, and evaluation and implementation of capital allocation alternatives.
Couturier joined FIS in July 2008, previously serving as vice president of Finance and assistant treasurer. Prior to joining FIS, he held various financial leadership positions at Insight Enterprises, Inc. and eFunds Corporation in Phoenix, Ariz. He began his professional career with PricewaterhouseCoopers.
Couturier is a CPA, a CTP and holds a master’s of business administration degree from the University of Arizona and a bachelor’s degree in accounting from the University of Alabama.
Senior Vice President,
Corporate Finance and Investor Relations
Peter Gunnlaugsson is senior vice president of Corporate Finance and Investor Relations for FIS. In this role, Gunnlaugsson is responsible for creating and disseminating FIS’ key strategic messaging for the investment community and serves as the primary point of contact for investors, analysts and the stock exchanges. Gunnlaugsson has been with FIS for more than 19 years, joining the company through its acquisition of Metavante Corporation in 2009.
Gunnlaugsson was part of the Metavante M&A team that completed more than 15 transactions in less than 10 years, which culminated in Metavante going public in 2007. Before joining Metavante, Gunnlaugsson worked for the Wisconsin Bankers Association.
Gunnlaugsson is the current corporate chair for the Leukemia and Lymphoma Society 2014 Light the Night Walk in Jacksonville, Fla. He is also a board member of The Sanctuary on 8th Street in Jacksonville – a charter-based school promoting education support programs to underprivileged children. Prior to his relocation to Jacksonville, Gunnlaugsson served on the board of directors for the Milwaukee Ballet Company and was a member of the United Way Emerging Leaders of Wisconsin. In 1999, Gunnlaugsson was appointed by then Wisconsin Governor Tommy Thompson to the Milwaukee River Revitalization Council, a stewardship organization chartered with preserving and revitalizing the Milwaukee River.
Gunnlaugsson holds a bachelor’s degree from the University of Wisconsin-Madison.