Chairman of the Board
and Chief Executive Officer
Frank Martire is chairman of the board and chief executive officer (CEO) of FIS. Martire joined FIS in October 2009 with the company's acquisition of Metavante Corporation.
Previously, Martire served as chairman of the board for Metavante Technologies, Inc. and as CEO for Metavante Corporation, the principal subsidiary of Metavante Technologies, Inc. Martire joined Metavante Corporation in Jan. 2003 as president of its financial services group, and was named president and CEO in April of that year.
Formerly, Martire served as president and chief operating officer for Call Solutions, a Waukesha, Wis.-based acquirer and integrator of specialized, one-to-one marketing services companies. Prior to this position, he was president and chief operating officer for the Financial Institution Systems and Services Group at Fiserv, Inc.
At Fiserv, Martire led a group that served banking, credit union and mortgage service providers. During his tenure, he grew annual revenue from approximately $110 million to more than $650 million, serving clients in over 90 countries through operations in the United States, Europe, Latin America and the Asian-Pacific Rim.
Martire joined Fiserv through a merger of Citicorp Information Resources, Stamford, Conn., where he served as chairman and chief executive officer. He joined the Citicorp unit through its merger with National Sharedata Corporation in 1983, where he was responsible for managing eight facilities management operations in the Midwest.
Martire holds a variety of leadership roles in the community and serves as a board member for several organizations. In Jacksonville, Martire serves on the Baptist Health Board of Directors, is a member of the 2011 Board of Directors of the Jacksonville Regional Chamber of Commerce and is the incoming chair of the American Diabetes Walk 2011. In Milwaukee, Martire was Chairman of the Aurora Health Care Board and served on the Children's Hospital Foundation Board, the Greater Milwaukee Committee and the Metropolitan Milwaukee Association of Commerce. He also participated on the Business Advisory Council of the University of Wisconsin-Milwaukee's Sheldon B. Lubar School of Business. Martire currently sits on the Executive, Audit & Investment Committees for Sacred Heart University in Fairfield, Conn. In 2007, Martire was named by Bank Technology News to its "Innovators' Hall of Fame."
Martire holds a master’s degree in finance from the University of New Haven, Conn., and a bachelor‘s degree in economics from Sacred Heart University in Fairfield, Conn.
and Chief Operating Officer
Gary Norcross is president and chief operating officer (COO) of FIS, a position to which he was named in 2012. As COO, Norcross is focused on the steering and execution of the company’s global business strategy.
Highly respected throughout the industry, Norcross has experience serving financial institutions large and small, domestic and global. He joined FIS in 2003, through the acquisition of ALLTEL Information Services where he served as president of the Integrated Financial Solutions division. During his time with ALLTEL Information Services (and prior to that Systematics, Inc.), he has held various key leadership roles.
Norcross has overseen significant growth of the company’s product portfolio and global footprint with a client-focused approach to the business. In addition to playing a critical role in the company’s acquisition and integration of Metavante Technologies, Inc., Norcross was heavily involved in the merger with Certegy and the acquisitions of over 15 companies including Aurum Technology, BankWare, InterCept and eFunds. These strategic transactions helped the company grow to more than 30,000 employees with over $5 billion in annual revenue.
Under Norcross’ leadership, FIS has ranked consistently among the industry’s leading financial technology providers, including the No. 1 position in the 2013, 2012, 2011, 2008 and 2007 FinTech 100 rankings, an annual list of the top financial technology providers in the world, published by IDC Financial Insights, American Banker and Bank Technology News.
Norcross also holds a variety of leadership and board of directors’ roles. He serves on the dean’s executive advisory board for the Sam M. Walton School of Business at the University of Arkansas, and serves on the board of the YMCA of Florida’s First Coast and the Knowledge is Power Program’s (KIPP) Impact School in Jacksonville.
Norcross holds a bachelor’s degree in business administration from the University of Arkansas.
Corporate Executive Vice President,
Chief Financial Officer
James “Woody” Woodall serves as chief financial officer (CFO) of FIS and is responsible for enterprise-wide oversight of all aspects of FIS’ financial operations including the controllership, treasury, investor relations, financial planning and analysis and corporate development functions, in addition to FIS’ capital allocation strategy.
Woodall previously served as senior vice president, chief accounting officer and controller for FIS from July 2008 through March 2013. Prior to joining FIS, Woodall served as vice president of finance at Eclipsys Corporation. He spent six years as executive director and controller of AT&T’s southeast region and held finance roles of increasing responsibility. Prior to AT&T, Woodall was a senior manager in the audit practice of PricewaterhouseCoopers serving technology and communications clients.
Woodall is a CPA and was a member of the Business Advisory Council for Troy State where he earned his bachelor’s degree in accounting. Woodall’s leadership activities in the community include board of trustee roles at the Jacksonville Museum of Science and History and the Sanctuary on 8th Street.
Corporate Executive Vice President,
Global Financial Institutions, and Capco Founder and CEO
Rob Heyvaert is a corporate executive vice president over Global Financial Institutions for FIS and also a member of the Executive Management team. Heyvaert joined FIS in October 2010 with the company’s acquisition of Capco, which Heyvaert founded and where he served as CEO and chairman. Heyvaert is responsible for the strategic direction of FIS’ Consulting Services.
Over the past decade, he has led the growth and expansion of Capco to establish the company as one of the leading global business and technology consultancies dedicated solely to the financial services industry. Capco serves the full financial services value chain and has an established worldwide presence with more than 2,000 employees in North America, Europe and Asia.
Prior to founding Capco, Heyvaert was formerly the CEO and president of Cimad Consultants, a systems integrator and professional services firm he established in 1989. Under his leadership, Cimad consultants became one of the leading consulting and software firms in Europe, employing more than 1,400 people.
Cimad was sold to IBM, and Heyvaert was appointed General Manager of Securities and Capital Markets within IBM Global Services. In this role he developed IBM's overall strategy for the capital markets and securities segments before founding Capco in 1998.
To learn more about Capco, please visit www.capco.com.
Corporate Executive Vice President,
Chief Risk Officer
Greg Montana is corporate executive vice president, chief risk officer (CRO) of FIS. As CRO, Montana leads the strategic development and execution of FIS’ risk, information security and compliance programs.
Montana has 23 years of successful leadership and risk management experience at some of the world’s most recognized financial services institutions. Before joining FIS, he served as senior vice president and senior operational risk executive for Bank of America®. Prior to that, he held the positions of senior director, global risk operations at PayPal™, Inc. and director, operational, credit and compliance risk for Lloyds Banking Group, PLC.
Montana is a board member of the Metrolina Association for the Blind, which serves North and South Carolina, and he serves on the Jacksonville Board of Catholic Charities. Committed to the advancement of risk management higher education, Montana is an adjunct professor of Risk Management at Flagler College in St. Augustine, Fla., and serves as a member of the Board of Trustees of the Georgia State University Risk Management Foundation.
He received the Risk Management Association’s (RMA’s) Special Service Award in October 2012, and has authored four articles in the RMA Journal.
Montana holds a master’s degree in business administration from the Wharton School of the University of Pennsylvania and received a bachelor’s degree cum laude from Boston College. He received a Black Belt Certification from Bank of America in 2005.
Corporate Executive Vice President,
General Counsel and Corporate Secretary
Michael P. Oates is corporate executive vice president, general counsel and corporate secretary for FIS. In this role, Oates manages the legal support provided to FIS and its subsidiaries. This includes corporate governance, SEC and other regulatory compliance, contracting, litigation and general legal advice. Oates also serves as the chief human resources officer for FIS and, as such, has overall responsibility for the recruitment, retention and development of our global work force.
Before joining FIS, Oates was vice president of Human Resources for Florida Rock Industries, Inc., in Jacksonville, Fla. In addition to his work for Florida Rock Industries, he previously held positions as director of Labor Relations for CSX in Jacksonville, and as a partner at the law firm of Hunton & Williams in Richmond, Va. Oates also served as a Lieutenant in the U.S. Navy, where he was a deep sea diving and salvage officer aboard the USS Reclaimer (ARS 42).
Oates holds a bachelor's degree from the University of Virginia and a juris doctorate from the Washington and Lee University School of Law, where he graduated magna cum laude and was named to the Order of the Coif.
Executive Vice President,
International Financial Institutions
Mark Davey is executive vice president of International Financial Institutions at FIS. He is responsible for the organization outside of the U.S. and Canada, spanning both financial services and payments industries.
Davey’s role over the last eight years has been to drive FIS’ growth into the international market. Today, with clients in more than 100 countries, FIS has become the world leader in its sector. With more than 15,000 international employees based in more than 30 countries the company has created unrivalled expertise in the global marketplace. International continues to be the fastest growing segment of FIS.
He has more than 20 years of experience in the IT and banking industries and has held a number of senior management positions, including 11 years with Unisys. Prior to joining FIS in 2004, Davey held leadership roles including managing director of LANSA Europe and global sales director of Misys Retail Banking Systems.
Based in London, Davey is a graduate of Middlesex Business School in the UK and the Ecole Superieure de Commerce (Reims) in France. He is also a member of the Chartered Institute of Marketing.
Executive Vice President,
North American Financial Services
Anthony Jabbour is executive vice president of North American Financial Services at FIS. In this role, he is responsible for overseeing the strategic direction, profitability and long-range growth of the company’s financial solutions business.
Formerly, Jabbour served as executive vice president of Core Processing and ePayments at FIS, where he oversaw the company’s core business, including the tier-one marketplace. Jabbour also led the ePayments business, including Internet, mobile banking and a full suite of bill pay products. Previously, he oversaw the core business for community-based financial institutions.
Prior to joining FIS, Jabbour served at CIBC, a major Canadian financial institution where he managed the launch of the bank's standalone Internet bank, before relocating to Florida to build similar capabilities for the U.S. market. He began his career in IBM's global services group, managing complex client projects and relationships.
Jabbour holds a bachelor’s degree in electrical engineering from the University of Toronto.
Senior Vice President and Chief Technology Officer
Troy Bradley is chief technology officer of FIS, a position to which he was appointed in 2010. In this role, Bradley is responsible for developing and communicating the strategic direction of FIS technology initiatives, including direct oversight for enterprise architecture, enterprise project management, integration technology services and an enterprise development practice for the company. In addition to these team responsibilities, Bradley is also responsible for the overall portfolio management and R&D investment of FIS solutions.
Bradley has more than 20 years of expertise in the financial services and technology industries. He has held a number of positions throughout his tenure with FIS, ranging from project leader to systems architect. He joined FIS through the acquisition of Metavante, where he served as divisional and then corporate chief technology officer. Prior to Metavante, Bradley worked as a programmer analyst at Gallagher Bassett Information Services in Rolling Meadows, Ill.
Bradley is an architecture practitioner in The Open Group Architecture Framework consortium in San Francisco. He serves on the board of directors for a not-for-profit research, education and public policy organization, Milwaukee Institute. Bradley also serves on the board of the Interactive Financial Exchange (IFX) forum as well as the Department of Computer Science Industrial Advisory Board for the University of Virginia.
Bradley holds a Bachelor of Science degree in computer information systems from DeVry Institute of Technology in Addison, Ill., and he has completed coursework toward a master’s degree in business administration in technology management from the University of Phoenix.
Chief Information Officer
Ido Gileadi is chief information officer (CIO) at FIS. In this role, Gileadi provides enterprise-wide oversight of FIS’ information technology and computer systems in support of the company’s global business goals.
Gileadi has 30 years of technology and banking industry expertise, with a focus on the delivery of large transformation programs. He previously served as a partner for Capco, where he structured and delivered transformation deals involving Capco consulting and FIS products and services. Prior to that, he was CIO for BCE Emergis, where he implemented a comprehensive CIO strategy in the areas of people, finance, customers, technology and process.
Gileadi holds a bachelor’s degree in Science (physics and computer science) from Tel Aviv University.
Executive Vice President,
Chief Innovation Officer
Fred Brothers is executive vice president and chief innovation officer of FIS. He has corporate responsibility for driving innovation and growth within FIS and its clients through internal reinvestment, corporate development, strategic partnerships, acquisitions and venture investments. Brothers manages FIS’ venture capital portfolio, is a member of the company’s development investment committee and represents FIS on numerous corporate boards.
Brothers has 25 years of financial services experience. Prior to joining FIS, he was founder of eCom Advisors, a widely respected strategy consulting firm focused on financial technology. eCom’s clients include many of the largest banks and credit unions, solution providers and investors in the industry. Before eCom, Brothers headed strategy, product, relationship management and customer operations for CheckFree (now Fiserv). His experience also includes roles at a bank, brokerage and insurance company.
Considered one of the best strategists and futurists in the industry, Brothers is a frequent industry speaker. He holds a business degree in finance and marketing from The Ohio State University.
Chief Marketing Officer
Ellyn Raftery is chief marketing officer (CMO) at FIS, a position to which she was named in July of 2012. As CMO, Raftery is charged with leading the strategic planning and execution of FIS’ Global Marketing and Corporate Communications programs.
Raftery comes to FIS with a wealth of marketing experience. Prior to joining FIS, she was the senior vice president of global marketing and the office of the CMO for New York-based CA Technologies, an independent enterprise information technology software and service company. At CA Technologies, she was responsible for driving the development, planning and implementation of the corporate brand and marketing strategy, guiding the company’s thought leadership, integrated go-to-market programs and demand generation programs globally. She also led the enterprise-wide global voice-of-the-customer experience initiative to drive competitive improvement and increased customer satisfaction.
For nearly a decade prior, Raftery held multiple executive-level positions for Unisys Corporation, including chief marketing and communications officer; vice president, worldwide marketing and communications; and vice president, worldwide marketing for systems integration and consulting. While at Unisys, Raftery managed a global staff and was responsible for corporate brand and marketing strategy, market/competitive research, solutions marketing, field marketing, marketing services, analyst relations, social and media relations and corporate communications.
Her professional affiliations and certifications include the American Marketing Association; Executive Conference Board; Information Technology Services Marketing Association; and Corporate Executive Board, Marketing and Communications Leadership Councils. Raftery is also a former member of the Board of Directors of the Philadelphia Area Chamber of Commerce.
Raftery has a bachelor’s degree in business administration from the University of Toledo.
Chief Information Security Officer
Kevin B. Kealy is chief information security officer (CISO) for FIS. He brings more than 20 years of technical, operational and information security experience to his role, which encompasses the enterprise wide oversight of FIS’ information security program, functions and initiatives.
Kealy previously served as senior vice president of Enterprise Networks for FIS, where he was responsible for the operations and management of FIS’ global network infrastructure, including voice and security operations. Prior to joining FIS in 2012, he enjoyed a long tenure as a security scientist at AT&T Laboratories. He has also served as the chief information security officer for a major fitness chain and a major outdoor retailer, as well as the interim chief information security officer and chief information officer for several other companies.
Kealy holds a Ph.D. and master’s degree in information security from the University of London. He is also a published author and lecturer on Internet security and holds a number of patents pertaining to secure VoIP design and the management of spam over Internet telephony.
Senior Vice President, Treasurer
Jason L. Couturier is senior vice president of Finance and treasurer of FIS. In this role, he is responsible for corporate financial planning and analysis and all treasury-related activities, including the development and management of relationships with financial institutions and rating agencies, cash and liquidity management, financial risk management, and evaluation and implementation of capital allocation alternatives.
Couturier joined FIS in July 2008, previously serving as vice president of Finance and assistant treasurer. Prior to joining FIS, he held various financial leadership positions at Insight Enterprises, Inc. and eFunds Corporation in Phoenix, Ariz. He began his professional career with PricewaterhouseCoopers LLP.
Couturier is a CPA, a CTP and holds a master’s of business administration degree from the University of Arizona and a bachelor’s degree in accounting from the University of Alabama.
Corporate Senior Vice President, Chief Accounting Officer
Peter Smith is corporate senior vice president and chief accounting officer (CAO) of FIS. As CAO, Smith is responsible for FIS’ accounting operations and systems, financial controls and external reporting.
Smith has been with FIS since 2009 and previously was the SVP and controller of FIS’ Payment Solutions Group (PSG). Prior to joining FIS, Smith was the CFO of Metavante’s PSG segment where he teamed with business partners and management to successfully acquire, integrate and grow numerous businesses and go public. Prior to Metavante, Smith spent seven years in Silicon Valley, working as the worldwide sales controller for Openwave Systems and providing tax and audit services to high-technology clients at PricewaterhouseCoopers.
Smith is a CPA, holds a master’s degree in taxation from San Jose State University and received a bachelor’s degree from the University of Pennsylvania.
Senior Vice President,
Nancy Murphy is senior vice president of Investor Relations at FIS. Prior to joining FIS in 2014, Murphy led the Investor Relations efforts for Lender Processing Services (LPS), a former FIS subsidiary. Before that, she served as head of Investor Relations for Stein Mart Corporation and Providian Financial Corporation. Murphy began her career in corporate banking at The Bank of New York and Westpac Banking Corporation and has 20 years of experience in the financial services, financial technology and retail industries. She has served in various roles during her career, including financial strategy and analysis, business development, and relationship management.
Murphy holds a bachelor’s degree in business administration from the University of New Hampshire.