Biller Direct Online Bill Presentment and Payment
Today’s savvy customers expect online bill presentment and payment. As a biller, if you’re not already offering this convenience, you may not be meeting your customers’ needs. With FIS, you can easily enter the marketplace with a superior eBill solution that can help to maximize customer usage and support your business strategies.
With FIS, your customers can make secure payments online or over the phone (through a phone-based payment system or via customer service representatives) and, with a fully PCI compliant solution, they can pay by credit card, by debit card, or directly from their savings or checking accounts. Think about payments and funds that are available faster and require less administrative work. Add to these benefits significant cost savings from the elimination of paper bills, more efficient accounts receivable operations, quick payment posting, and the ability to provide various payment channels to your customers for their convenience.
A Combination that Benefits Everyone
Flexible – FIS gives you the flexibility you need to offer your customers an entire eBill program or just a one-time payment solution. The one-time payment option can ease tentative customers into the process of paying their bills electronically without requiring them to enroll in full bill presentment. Either solution is based on the needs of your customers, giving them the payment options they want.
Efficient – FIS biller direct solutions are designed to seamlessly integrate with your existing systems, and they don’t require you to enlist significant in-house IT support. With FIS as your eBill partner, you get immediate, measurable results that improve your profitability and productivity, and with eBill Presentment and Payment from FIS, you finally have a way to differentiate your services, and attract and retain customers.
Comprehensive – FIS is uniquely positioned to support the entire lifecycle of a bill – from bill composition to distribution to payment. You don’t offer electronic bills today? No problem. We can take your existing print stream and convert it to electronic bills. Or, we can also offer a more economic, outsourced print stream solution. If you already offer electronic bills or e-statements, how happy are you with the way they look? FIS also provides leading document composition tools which seamlessly integrate with the FIS biller direct platform, and allow you to leverage your existing printed bills and statements for online presentment and payment.
Brandable – FIS eBill solutions are highly configurable, allowing you to determine labels, logos, colors, and messages. This significantly reduces the time it takes to redesign statements for online presentment, because you can do all the preparation before your customers ever receive them online. Finally, you can give your customers customized bills and statements that are of value to them.
Green – The benefit of accepting electronic payments is not limited to financial and efficiency gains – it’s also a far more eco-friendly business strategy, with many positive effects on the environment.
Turnkey – Promoting your electronic payment program has never been easier, as FIS provides marketing support to drive customer adoption! We have created all of the turnkey marketing materials you need to promote your eBill solution. From customizable HTML e-mails, to promotional Web banners and statement inserts, we help you grow your program and become more efficient.
With more than 40 years of financial services and payments technology expertise, our reputation is solid. Companies around the world have looked to us to help create distinct customer communication advantages and to provide the superior service and support vital to business success. We stand by everything we do, which is demonstrated by our regular audits, exacting regulatory compliance, and our state-of-the-art data center.