Sales and Service
In today’s competitive banking marketplace, financial institutions face increased competition, ranging from large national and regional players entering their markets to non-traditional players vying for their customers’ attention. Customer expectations are also changing. They expect to be able to access their accounts on their timeline, through the most convenient channel, and they expect their service experience to be consistent regardless of the channel accessed.
FIS Sales and Service solutions provide a comprehensive, unified and fully integrated set of solutions – including business intelligence, marketing, sales, origination and customer servicing capabilities – that address these challenges. Our Sales and Service solutions support all areas within a financial institution and multiple contact channels, including branch, teller, contact center operations and the Internet.
As we continue to invest strategically in our next generation of capabilities, our Sales and Service solutions will continue to empower organizations to cost-effectively acquire, retain and grow profitable customer relationships.