Customer Information Management

FIS Customer Information Management (CIM) is an enterprise customer application that enables a complete view of a customer and their relationships across an institution, including sales & service interactions as well as account and services references.

With our CIM solution, financial institutions have a access to a customer information set that is aggregated, maintained, and managed across the enterprise. It is then made available to channel and business applications via a well defined Service-Orientated Architecture (SOA) infrastructure.

Leveraging the SOA framework enables consistent service, information and business rules across channels, which is essential for financial institutions to deliver superior customer service.

To learn more about FIS Customer Information Management, call 800.822.6758 or e-mail us.