Virtual Back-Office Collection Services 

Virtual Back-Office Collection Services Capabilities

FIS Virtual Back-Office Collection Services provides knowledgeable professionals who realize the value of diplomacy in collecting overdue balances. Collection services are offered for various types of accounts, including, DDA overdraft account, consumer loans, commercial loans and credit cards. By relying on FIS for collection assistance, your organization can benefit from, reduce charge-offs, increase recoveries and reduce the cost of collecting.

Collections are never an easy subject for a financial institution. Whether it’s justifying resources necessary to effectively collect funds or worrying about how an aggressive third-party collection agency might approach their customers, banks still need to make calculated decisions and realize the value of diplomacy in collecting overdue balances.

Virtual Back-Office Collection Services Capabilities
FIS offers collection services for various types of accounts, including:

• DDA overdraft accounts
• Consumer loans
• Commercial loans
• Credit cards

Benefits of Virtual Back-Office Collection Services
By relying on FIS for collection assistance, your organization can:

• Reduce charge-offs
• Increase recoveries
• Reduce the cost of collecting