Virtual Back-Office Loan Operations

Virtual Back-Office Loan Operations Capabilities

FIS Virtual Back-Office Loan Operations provides knowledgeable professionals who are intimately familiar with lending technologies and operations. Gain operational efficiencies while taking advantage of FIS’ technology and lending knowledge and the range of lending capabilities available.

Lending is a cyclical business and maintaining a cost structure that reflects the peaks and valleys can be difficult. Banks can benefit from a range of lending outsourcing capabilities from FIS, including:

• Loan origination
  • Application capture
  • Document preparation
  • Processing
  • Underwriting
  • Closing/funding
  • Shipping to investors
  • Post-closing services
• Loan servicing
  • New loan setup
  • Payment processing
  • Investor accounting/reporting
  • Escrow processing/analysis
  • Customer service
  • Default reporting and management
• Compliance support

Virtual Back-Office Loan Operations Benefits

Outsourcing your loan operations to FIS can create significant benefits for your organization, such as, increasing operational efficiency, providing 24/7/365 services and speeding up your loan cycle times.

FIS Virtual Back-Office™ (VBO) Loan Operations provides knowledgeable professionals who are intimately familiar with lending technologies and operations. Gain operational efficiencies while taking advantage of FIS’ technology and lending knowledge. Lenders can realize this by moving to a third-party or outsourcing their loan origination and/or servicing to FIS.