Awards, Recognitions and Certifications
FIS Global Commercial Services is a pioneer and leader in Business Process Outsourcing. Our goal is to become a trusted partner for our clients and a preferred employer in the outsourcing space. We are honored to have been bestowed with numerous industry awards in recognition of our efforts to become a trusted partner and preferred employer.
Recognition
Trusted Partner
Ranked No. 3 for BPO Providers in India by Dataquest
Ranked No. 3 for Third-party BPO Provider by Voice and Data
Preferred Employer
Ranked No. 1 “Preferred Employer and “Dream Company” in the Dataquest-IDC E-SAT Survey
Ranked No. 4 in Employee Satisfaction by Dataquest for both Third-party and Captive BPO Providers
Industry Recognition
2010 Economic Times, in association with QAI, Operational Excellence & Quality Award
- Resilience & efficiency of the Industry
- Acknowledge the contribution of leaders and organizations
2007 Indiatimes BPO Industry Award – Operational Excellence and Quality
- Creating higher capabilities
- Business performance results
2006 Indiatimes BPO Industry Awards – BPO Innovator of the Year
- Structured approach to innovation
- Creating business value by developing on ideas
2006 Indiatimes BPO Industry Awards – Professional Excellence in Quality Award
- Effective deployment of Six Sigma
- Creating value for business and clients
2006 SCMHRD Six Sigma Awards
- Awards for best Six Sigma project
Customer Recognition
“Power of Partnership” Award – for performance orientation
Chief Operating Officer’s Award for Customer Satisfaction
Certifications:
BS7799, upgraded to ISO-27001
COPC Certified – for Inbound Customer Service, e-mail Service, BPO service and Collections service
