Remote Infrastructure Management
Remote Infrastructure Management (RIM) from FIS provides skilled offshore resources to perform infrastructure management services. FIS provides resources to manage enterprise core IT systems, including hardware, software, networks and connectivity.
Companies outsource their RIM functions to enable subject matter experts to manage those functions, freeing internal resources to focus on other core activities. Utilizing offshore labor for outsourced RIM functions also can result in improved quality and decreased costs.
Other benefits to offshoring RIM functions:
- Domain expertise
- Subject matter experts provided
- Experienced staff monitoring your infrastructure
- Maximize performance
- Reduced downtime
- Improved service-level agreements (SLAs)
- Improved quality
- Well-documented and well-defined procedures
- Best practices
- Cost reduction
- Lower staffing costs
- Blended staffing models
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