Areas of Expertise

FIS is an experienced provider of remote infrastructure management with more than 10 years of support experience.

Our expertise includes:

• Database – SQL, Oracle 8i, 9i, 10g (real application cluster, data guard)
• Oracle grid control for monitoring
• OS – Solaris 8, 9, 10, AIX 4.3, Linux
• Veritas net backup
• Unix shell scripting
• CISCO MUX and switches – IGX, MGX, 6500, 4500, 3750
• CISCO routers – 7200, 3800, 2800
• CISCO PIX firewall/ASA firewall
• Avaya – S8720, Critical Reliability System - ESS, VoIP-ready, CMS reporting tool
• Nortel Meridian 81C, 11C, 61C
• Aspect Ensemble PRO Dialer
• Witness voice logger – e Quality, Blue Pumpkin WFM
• Certifications – MCSE, CCNA, CCNP
• CCNA
• MCSE 2000, 2003
• MS exchange
• Active directory
• MCP
• Oracle 9i/10g certified personnel
• CDCP (Certified Data Center Professional)
• SUN-certified