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Support

FIS has the scale and expertise to handle even the most complex problems with our world-class client support model, which provides you with:

  • A single point of contact
  • Access to knowledgeable representatives for increased first-call resolution
  • Standardized and consistent processes for contact handling
  • Standardized objectives for client communication and status updates
  • Clear ownership of client issues

At FIS, we provide support that gives our clients an advantage over their competitors.