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Credit Card

Everything You Need for a Strong, Healthy Portfolio

Managing consumer and commercial credit card portfolios involves more than just moving transactions. FIS™ provides powerful payment processing technology, plus an experienced team that supports the complete array of card-related services: plastics design and production, chargebacks, billing, customer support, reporting and training. As our client, you benefit from these advantages:

  • Increased market share with proven rewards programs and value-added enhancements
  • Reduced fraud at the ATM and the point of sale
  • Superior cardholder services using our systems or a fully outsourced arrangement at the basic, premium or VIP level
  • Commercial cards that address your business customers’ individual needs around card usage, authorization, reporting and billing
  • Collections services for appropriate, effective communication with cardholders behind in their payments
  • Greater customer loyalty and fewer past-due payments with eZCard, which enables cardholders to manage their credit card accounts online

Credit Card Marketing

Differentiate Your Products in a Crowded Market

FIS Credit Card Marketing Solutions

Competitors are aggressively trying to attract your card customers. No matter how strong your offerings, you need strategies to attract new cardholders, ensure that they activate and use their card often, and retain them for the long term. FIS™ has card enhancement programs for each of these goals.

  • Affordable, compliant acquisition programs that include database scoring, direct mail design, mailing services, response tracking, new account setup and card fulfillment
  • Activation and usage programs that transform dormant consumers into active, loyal cardholders who choose your card time after time
  • Proven loyalty and rewards programs and value-added enhancements such as identity theft insurance, personal shopper service, extended warranty and more
  • Retention programs that offer valuable reasons for cardholders to remain loyal (travel and security services, shopping and healthcare discounts, convenience checks, credit protection and more)


Accomplishing the Ultimate Goal: Repayment

Powerful tools are required to ensure efficient, productive collection. The FIS™ collection system offers instant access to account balances and payment information, speedy movement of collection information, extensive reporting capabilities and multiple security levels to keep data secure. Our proven receivable management services help you communicate appropriately with delinquent cardholders, including:

  • Early reminders that a payment is overdue
  • A campaign of courteous, compliant letters and calls during the pre-charge-off stage
  • Post-charge-off campaigns with more strongly worded letters and calls from a collector assigned to high-value accounts
  • Collections services provided on an outsourced basis
FIS Card Collections Solutions