Client Story

Connecting Digital Natives with a Digital Bank

Connecting Digital Natives with a Digital Bank

Since millennials are largely underserved by traditional banks, Atom Bank saw an opportunity to reach this generation with a digital-only solution. Backed by FIS' cost-effective outsourced infrastructure and expertise, Atom Bank introduced the U.K.'s first digital-only, app-centered bank.

At a Glance

Objective

Meet changing lifestyle needs by redefining banking with a digital, self-service strategy.

FIS Solutions

Real-time banking infrastructure, Interfaces to third-party systems, Outsourced technology operations

Results

Atom Bank's tech-savvy, on-the-go millennial customers benefit from unrestricted choice and straightforward, personalized banking services delivered directly to their smart devices. With the agility to quickly launch innovative offerings, Atom empowers its customers to achieve their financial goals, building loyalty with each transaction.

Impact

With its innovative digital business model and FIS' proven, real-time banking infrastructure and interfaces, Atom Bank is redefining what it means to be a bank. From paper-free account opening, face and voice biometric security, and machine learning for customer service, Atom can deliver integrated, real-time services and launch new offerings quickly and confidently.

14

Million first-adopter millennial customers

17

Million customers expected by 2019

This is a partnership that really does make Atom tick."
- Edward Twiddy, chief innovations officer and company secretary, Atom Bank

With 14 million Millennials already benefiting from this new banking model from FIS, Atom Bank is now empowered to expand access to 17 million customers by 2019. And together, they are looking ahead to anticipate how technology and innovative thinking can serve a market that is breaking the traditional mold and set Atom apart from the competition.