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North America – Large Merchants RESOURCES TO HELP YOU
Navigating COVID-19
8 ways mid to large merchants can manage payments to keep customers and businesses safe.
Get the guideWHAT WE ARE DOING FOR OUR CUSTOMERS
Fee relief
We're automatically waiving monthly minimum fees for April through statement credits – there’s nothing you need to do to take advantage of this.
24/7/365
24/7/365 Live assistance
We will get through this together. Call your relationship manager to explore what more we can do to support your business through this crisis.
A MESSAGE FROM ROYAL COLE
—EVP and Head of North America Merchant Solutions
MERCHANT SERVICES SCAM ALERT
We have received reports of businesses being contacted by callers claiming to be representatives of a merchant services provider. These callers are telling merchants that their current provider is shutting down due to the COVID-19 situation. They proceed to tell the merchant they need to switch processors to continue accepting electronic payments.
If your business is targeted, please know that this is part of a scam and not legitimate. Worldpay will continue to be your trusted partner and support your payment processing needs.