UK – Small and Midsize MerchantsHELPING YOU THROUGH THE BUSINESS IMPACTS OF CORONAVIRUS
8 Ways payments can help
How you manage payments plays a key role in navigating these challenging times.
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Your Three-step plan for transitioning out of lockdown.
A COVID recovery planner to help build your business back.
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How to process a telephone payment using your card terminal
To process a telephone or mail order payment using your terminal, simply key in the sale amount from the ready screen, and press the green enter button. When asked to present the customers card, manually enter the card details and follow the on-screen instructions. A demonstration is included in this instruction video.
Worldpay owned terminals are configured for telephone payments as standard. If you are unable to process them on your terminal call 03457 616263 so we can help.
Please remember that accepting a telephone payment can present a risk, we ask that you remain vigilant and ensure that the correct processes are being adhered to.
Visit our Terminals help-centre for further instructions here.
We're here to help
Our partnership with you is built on the premise that your success is our success. If you require assistance, please do not hesitate to reach out.
MERCHANT SERVICES SCAM ALERT
We have received reports of businesses being contacted by callers claiming to be representatives of a merchant services provider. These callers are telling merchants that their current provider is shutting down due to the COVID-19 situation. They proceed to tell the merchant they need to switch processors to continue accepting electronic payments.
If your business is targeted, please know that this is part of a scam and not legitimate. Worldpay will continue to be your trusted partner and support your payment processing needs.