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October 17, 2019
New research from FIS shows that small and midsize businesses (SMBs) are less satisfied with their primary financial institution (PFI) than they were one year ago.
In this first installment of our new podcast series, FIS senior vice president Steve Kane and banking consultant Gail Angel analyze the FIS 2019 Performance Against Customer Expectations (PACE) U.S. SMB Report.
The podcast reveals:
The PACE findings, FIS’ annual signature research study, surveyed approximately 600 SMBs in the U.S. to identify changing banking habits and preferences. To learn more, visit fisglobal.com/PACE.
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