Conference Fees

Registration Fees Include Access To:

Insightful general

Preview of innovative solutions and enhancements from FIS

The world-class, hands-on
Solutions Expo

Educational breakout

Opportunities to network with subject matter experts

Exclusive Signature Event featuring great entertainment

Cancellation Policy

  • Full conference refunds will be given if cancelled by midnight on March 4.
  • Fifty percent refund will be given if cancelled by midnight on April 1
  • No refunds will be issued for cancellations received after April 1
  • You may transfer your registration to another person at any time prior to the start of the conference at no additional cost.
  • Payment is required to attend the conference and no later than Friday, April 5. Failure to submit payment prior to the conference will result in forfeiture of the registration and/or incur a 2 percent late fee to register on-site

Still Have Questions?

Please note the contacts listed below for any additional questions.

Overall event

Cindy Bauer

Event Specialist
Registration Questions

Sandi Konietzta

Event Project Manager

Frequently Asked Questions

How do I make a change to my registration?


In your registration confirmation email, click modify, enter your confirmation number and update your registration answers. If assistance is needed, please contact our Global Events team at

What do I do if I need to cancel? What is your cancellation policy?


Refer to the Cancellation Policy located on the conference fee portion of this website.
Cancelling your registration will not automatically cancel your hotel reservation. You must cancel hotel reservations by calling the hotel directly.

How do I register a group? Is there a discount?


To register your group, click the Register Now button
Groups of three or more may be eligible for additional savings. The first two delegates each pay the full conference rate of $1,095 ($995 early bird). Any additional delegates from the same institution pay a discounted rate of $895 ($795 early bird). To take advantage of the of the group registration discount, please register all delegates in a single online session. The discount will apply automatically on the registration detail page. If a single online session is not possible, please contact for assistance.

Please note: Advisory board members must register individually, and their registration does not apply toward the group discount.

Does my registration as an advisory board member count toward the discounted group?


No, advisory board members must register individually. Their registration does not count toward the group discount.

When does the early bird discount end? When is the conference registration cutoff date? What do I do if I miss it?


Early bird registration ends on Monday, March 4.

Registration will be accepted up to the conference date and on-site. Please ensure all conference fees are paid prior to the start of the conference. Payment is required to receive your conference badge and materials.

When is the hotel reservation cutoff date? What do I do if I miss it?


The hotel reservation cutoff date is Monday, March 4. A special room block is reserved for FIS InFocus 2019 attendees at the Walt Disney World Swan and Dolphin Resort. Reservations made after this date are available on a space- and rate-available basis.

Are the conference facilities wheelchair-accessible?


FIS recognizes the need to comply with the Americans with Disabilities Act. Contact so we can accommodate any special needs you may have.

What is the conference attire?


Conference attire is business casual. For men, we suggest a collared or polo shirt with dress slacks or khakis. For women, we suggest a dress shirt or blouse with dress slacks or skirt. Since temperatures in the meeting rooms can vary, it is recommended that attendees come prepared with a jacket or sweater.