Merchant Services Consumer Journey - Allison - FIS Global

AllisonOwner/Proprietor

About Allison
  • Company: Treasure Coast Landscape and Garden Center (TCLCG)
  • Job: Owner/Proprietor
  • About Company: Rapidly-growing, vertically-integrated family business. Custom landscaping, pest control, and several nursery locations. Soon-to-open fresh produce market with online delivery. Just landed two major landscaping city deals.
  • Revenue: $3.5M
Allison’s Challenges:
  • Allison took over a rapidly expanding family business from retired parents. She must deliver a seamless omnichannel customer experience while managing a variety of entrepreneurial demands.
FIS Solutions
  • Kinetic Pay: All-in-one point-of-sale and business management solution
  • FIS Merchant Processing: Payments authorization and settling
  • ClearCommerce: ePayment processing and fraud prevention online payments gateway
  • Practiview: Online brand and digital reputation management
  • Recruiting Manager: Subscription-based end-to-end hiring and onboarding solution
  • Valutec: Full-service gift and loyalty card solutions

AllisonOwner/Proprietor

Learn More
X About Allison
  • Company: Treasure Coast Landscape and Garden Center (TCLCG)
  • Job: Owner/Proprietor
  • About Company: Rapidly-growing, vertically-integrated family business. Custom landscaping, pest control, and several nursery locations. Soon-to-open fresh produce market with online delivery. Just landed two major landscaping city deals.
  • Revenue: $3.5M
Allison’s Challenges:
  • Allison took over a rapidly expanding family business from retired parents. She must deliver a seamless omnichannel customer experience while managing a variety of entrepreneurial demands.
FIS Solutions
  • Kinetic Pay: All-in-one point-of-sale and business management solution
  • FIS Merchant Processing: Payments authorization and settling
  • ClearCommerce: ePayment processing and fraud prevention online payments gateway
  • Practiview: Online brand and digital reputation management
  • Recruiting Manager: Subscription-based end-to-end hiring and onboarding solution
  • Valutec: Full-service gift and loyalty card solutions

Just a few hours until Allison opens the doors to TCLGC's newest addition, a fresh produce market! She starts her day early to to make sure all the point-of-sale systems are ready for customers.

At the market, Allison receives a phone call from the commercial landscaping supervisor. One of her most seasoned employees just put in his two week notice, right in the middle of their busy season! Allison logs into Recruiting Manager and quickly creates a job posting for a commercial landscaper. She also sees a few more job applications for the operations role she posted last week.

Last month, Allison launched an online fruit and veggie home delivery service that will help her new fresh produce market reach an even broader customer base. She looks at the sales figures. Wow! Already ahead of target!

Allison receives a real-time notification: The very first customer review for her online produce delivery business, and the customer could not have been more pleased. Allison responds quickly to express her gratitude. Customer appreciation and support have fueled the TCLGC business for three generations.

Ribbon cutting time! The market has been officially open for less than an hour and already buzzes with activity. Allison sees a customer present one of her new Treasure Coast gift cards at checkout: Her new loyalty and gift card program is already working to bring in customers.

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Kineticpay™
Kineticpay's all-in-one solution and two-cord setup makes installation simple and painless. Allison's customers can use cash, check or card at any of the market's POS terminals. Wherever she is, Allison can use any device to access her Kinetic Pay dashboard and keep tabs on all the market's sales activity. Learn More >
FIS Merchant Processing
Because Allison uses FIS as her payments processor, TCLGC accepts multiple payment types from customers, including credit, debit, loyalty points, gift cards and mobile payments. She has the peace of mind that all transaction data is transferred and processed securely, and authorized and settled quickly Learn More >
FIS Recruiting Manager
FIS Recruiting Manager is a subsription-based online solution to manage the end-to-end recruiting process from job creation to hiring and onboarding. Learn More >
ClearCommerce
Allison's online store is powered by the ClearCommerce payments gateway, where all customer and transaction data is secured with leading-edge fraud prevention before it is passed on for payment authorization, processing and settlement. Learn More >
FIS Merchant Processing
Because Allison uses FIS as her payments processor, TCLGC accepts multiple payment types from customers, including credit, debit, loyalty points, gift cards and mobile payments. She has the peace of mind that all transaction data is transferred and processed securely, and authorized and settled quickly Learn More >
FIS Practiview
Practiview is a powerful subscription-based digital reputation solution that empowers merchants to manage their online listings, reviews and social media presence and see how well they’re performing. Learn More >
Valutec
Valutec Card Solutions provides end-to-end gift and loyalty card solutions. Learn More >
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