Leveraging Customer Loyalty


Improve the ROI of loyalty programs by expanding beyond traditional rewards points and using relevant, real-time offers to boost consumer engagement and usage. Leveraging loyalty as a currency has a huge pay-off for both retailers and financial institutions. See how Bob is surprised and delighted at the point of sale!

Case Study: Modern Woodmen Bank

Modern Woodmen Bank first began working with FIS in 2012 to provide a points program for customers who opened a checking, savings or credit card account. But things really heated up in 2015 when the bank decided to expand its loyalty program even more.

White Paper: Customer Loyalty and the Transformation of Commerce

Cutting through the clutter to capitalize on your customers’ loyalty experience can be tough. Today’s consumers are enrolled in about 13 loyalty programs – but are active in just seven, according to the 2016 Bond Loyalty Report.

Learn how to increase average consumer spend per transaction, frequency of usage and profitability per customer in this valuable white paper, commissioned by FIS from Aite Group. Download your copy here.

Surprise & Delight

The point of sale is the most lasting, memorable part of a customer’s buying experience. See how you can ensure this “make or break” moment is a win — for both the retailer and the financial institutional. 

Missed Opportunities of Loyalty

See what Anthony Jabbour, Chief Operating Officer, Banking & Payments at FIS has to say about the missed opportunity of loyalty.

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Watch The Loyalty Effect Webinar Replay

Recently, Cassie Boutelle, VP Loyalty Solutions, and Aite’s Thad Peterson presented The Loyalty Effect, a webinar on the changing loyalty landscape and what’s coming next. Watch the webinar replay for a deep dive into the world of loyalty.

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