Global eCommerce
ADDITIONAL PRODUCTS TO HELP YOU
Payments & cash flow solutions
FraudSight*
As more sales move to online channels, FraudSight is a powerful fraud mitigation solution helping stop high risk transactions while letting the good transactions through, ultimate minimizing chargeback and protecting revenue. Get the security you need and help stop fraud before it happens.
*Offers and discounts apply through June 30, 2020.
Swipe Simple
Pay on the Go: A secure payment option that can be used on a smartphone or tablet, allowing merchants to accept card payments anytime and anywhere.
Wireless/Mobile Terminal
PAX S90: A compact mobile point-of-sale terminal packed with a complete range of payment industry certifications.
FIS Prepaid Card Solutions
Streamline payouts and enable your business to eliminate checks or paper and make your payments electronic and real time.
To get more information on any of the above solutions, please reach out to your Relationship Manager.
Monitoring & automation solutions
FIS EPIC Remote Monitoring
Most companies are in uncharted territory with moving their workforce to remote operations. It's not an easy task when planned properly, let alone during this challenging time. Help your employees be more efficient and access dashboard views of productivity.
Review Trackers
Monitor your business reputation with ease. Receive notifications and be able to read and respond in real time to customer reviews placed online.
To get more information on any of the above solutions, please reach out to your Relationship Manager.
Business process outsourcing solutions
FIS Call Center Solutions
Offering high-performing contact center services that deliver unparalleled responsiveness, convenience, and service quality will help you meet customers' needs during these challenging times and beyond.
FIS Collections
Support ongoing collections and maintain continuity of current processes. FIS has solutions to keep this important aspect of your business fully operational during these challenging times.
FIS Output Solutions
Free up valuable resources while gaining the ability to create personalized, impactful customer communications that help improve engagement including print and electronic.
To get more information on any of the above solutions, please reach out to your Relationship Manager.
Card brand updates & best practices
2020 Network Releases Delayed
As the world adapts to these challenging and unprecedented times in the face of COVID-19, the card brands have made decisions to delay plans for their 2020 releases in order to minimize any potential impact.
Disputes Processing - Card Brand Response
Worldpay from FIS has been in close contact with the card networks over the past few weeks regarding their response to the COVID-19 pandemic and Dispute operations.
Each network is closely monitoring the situation and provided the following updates in regard to dispute processing, along with best practices to keep in mind during this time.
Payment Acceptance Reminders and Best Practices
Creating a cleaner payment experience for merchants and consumers
Gartner On-Demand Webinar: Leading Through COVID-19: Prepare Retailers to Survive and Thrive Through Disruptive Turns.
Discussion Topics include: Why a crisis can be beneficial for your enterprise; why prepared organizations emerge from crises stronger and more competitive and how retail organizations can gain a competitive edge in any environment.
MERCHANT SERVICES SCAM ALERT
We have received reports of businesses being contacted by callers claiming to be representatives of a merchant services provider. These callers are telling merchants that their current provider is shutting down due to the COVID-19 situation. They proceed to tell the merchant they need to switch processors to continue accepting electronic payments.
If your business is targeted, please know that this is part of a scam and not legitimate. Worldpay will continue to be your trusted partner and support your payment processing needs.