As Sophia eats breakfast, she checks her bank balance on her mobile. She discovers that a large invoice is unpaid. Because this means a shortfall to pay her monthly bills, Sophia connects with her financial advisor at her bank via Skype to discuss a short-term solution.
Sophia's advisor discusses the different options that Sophia has while reviewing her business and relationship with the bank.
Sophia's advisor can happily offer her a competitive overdraft facility, which Sophia accepts through e-signature.
Upon arrival in the office, Sophia logs into her online banking to pay the monthly bills. She happily recognises that her new overdraft facility is in place.
Sophia knows that she is in good hands with her bank and financial advisor. For the bank, having full view of current engagements means it can better serve its customers.