Watch this video to learn how your institution can attract businesses with the promise of fast financing (literally in minutes) and drive profitability with lower loan costs, higher interest rates and future deposits.
FIS surveyed hundreds of small-to-midsized businesses from around the country about what they want most from their business banking relationships, from processing fees to mobile payments. The key takeaway? SMB customers are willing to switch banks for the products and services they want most.
Real-time lending from FIS, powered by Numerated, offers banking providers an untapped opportunity to acquire and retain increasingly digital-first customers, increase growth and profitability, and differentiate from the competition.
For the second year in a row, FIS surveyed hundreds of U.S. small-to-midsized business (SMB) customers and asked them to evaluate their primary banking provider’s performance in nine key areas. Once again, the results reveal a wide gap between what SMB customers expect and what their banking providers currently provide.
No surprise that mobile usage is up among small businesses. What is surprising is just how much SMB mobile adoption outpaces that of general consumers. Far more of business operations and banking is headed to the small screen.