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Banking

FIS Digital One

Put the customer experience first with a cross-functional digital banking engagement platform.

Digital OneTM: An engaging modern banking experience Play Video

ABOUT

Built on a single, unified platform

The FIS Digital OneTM digital banking platform’s suite of solutions offers a customer-centric banking experience for your customers, business clients and bankers – providing consistency across digital and mobile self-service and banker-assisted channels.

Built on a single, integrated platform, it transforms the digital banking experience by providing continuous engagement across the enterprise with real-time access to customer, account and transactional data.

73%

of consumer interactions with their bank are digital

97%

of consumers say an “easy customer experience” is important

Stop talking digital. Start talking experience.

For the first time, banks and credit unions can leverage data and technologies that deliver a truly unified experience across all channels AND put the customer at the center of all processes.

Modern Interface

A modernized user interface includes responsive design, efficient menus, and improved navigation for seamless digital cash management on any device.

Streamlined Workflow

Centralized approval workspace for templates, transactions and user admin means spending less time managing and more time engaging customers.

Simple Integration

Our open platform simplifies integration and enables rapid future updates. Automatic activation makes the transition from Business eBanking easy.

SOLUTION CONTENTS

Putting the Customer Experience First with a Digital Banking Engagement Platform

  • Digital One Flex is a flexible digital banking platform featuring both consumer-focused retail banking and small banking capabilities in one single product.

    This modular approach gives you the ability to tailor different experiences for different types of customers. Easily shift from a consumer to a small business to a high net worth interaction, unifying the experience.

    Digital One FLEX Play Video

  • FIS Digital One Business delivers with a digital-first experience built today – for tomorrow. Our digital business platform delivers all the core banking functionality they expect; layered entitlements and security, ACH, wires, positive pay, account reconciliation and more.

    Digital One Business offers a thoroughly modern user interface that makes your clients’ banking experience easier, so they can focus on growing their business.

    Digital One Business Play Video

    Digital One Business – Product Sheet Download PDF

  • FIS Digital One Consumer is a highly scalable and configurable, customer-facing digital self-service banking management solution that spans online and mobile. You’ll better understand your customers while delivering the digital experience they desire.

    It features a modern, future-looking design and is built to be a smooth, modern experience for today but with the future in mind. This enables you to easily expand with more advanced capabilities and added personalization.

    Digital One Consumer Play Video

  • FIS Digital One Account Open takes you from start to funding in five minutes or less. It’s the easy, fast and paperless way for customers to apply for, fund and open new accounts digitally, at any time and on any device.

    See how you can win the race to innovate, digitize and differentiate and exceed the growing demands of your customers.

    Digital One Account Open Play Video

  • FIS Digital One Mobile is a highly configurable, customer-facing application that enables intuitive self-service banking online or via a mobile device.

    It helps your customers with true self-service, from account origination to maintenance, and supports assisted transactions with consistent data, process and business rules – easily and conveniently from their mobile device of choice.

  • Digital Transformation is a priority for financial institutions, consumers now expect the same digital capabilities in all channels. FIS Digital One Banker gives your branch, contact center, and remote employees a platform to assist customers across channels and in every step of the banking experience.

    By offering a common user experience and access to real-time customer data, you can ensure that every customer interaction is confident, accurate and successful.

    FIS Digital One Banker – Product Sheet Download PDF

  • Empower your associates and deliver a modern teller experience. The Digital One Teller application improves face-to-face customer engagement and service by empowering your associates to carry out all financial transactions at the point of presentment with real-time access to all sales, servicing, and financial data via a single, intuitive platform.

    FIS Digital One Teller provides a consistent, seamless experience for tellers and associates across the bank.

    Digital One Teller – Product Sheet Download PDF

Developer Resources

Customize for Your Business Needs

Access every category of APIs through Code Connect, so you can enhance any solution.

Go to Code Connect Overview
Our Clients

Bank of Hawaii Selects Digital One to Meet Growing Demand for Digital Banking

Honolulu-based bank will tap into FIS digital banking solutions to create a modern and highly personalized digital banking experience across online and mobile channels.

Read Press Release

Digital One is an investment in the future of our community, as it allows us to deliver digital solutions and experiences that our customers want the most. Peter S. Ho Chairman, President & CEO, Bank of Hawaii

Our Clients

FIS PARTNERS WITH QUONTIC BANK TO DELIVER BITCOIN REWARDS CHECKING ACCOUNT

The New York-based digital bank becomes the first FDIC insured financial institution in the U.S. to go live with a Bitcoin Rewards debit card

Read press release

We see this as the future model for banking: mobile-first, highly flexible, and providing a superb customer experience. Steve Schnall CEO & Founder, Quontic

ADDITIONAL RESOURCES

Communicating commitment to Community

Financial institutions must broaden their digital offerings to serve their evolving community

Download PDF

The generational divide: How to appeal to all ages

How well do you know your customers? Results from our report may surprise you.

Download PDF

Financial Wellness:
The New Digital Engagement Strategy

The Aite Group explores how and where consumers interact with their financial institution and areas in which consumers have financial anxiety.

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