November 07, 2019
Are you talking the digital talk? Now you need to walk the user-experience walk.
New research from FIS shows that banks need to leverage their technology investments to deliver better experiences to small-to-midsize businesses (SMBs).
In this informative podcast, FIS senior vice president Steve Kane and banking consultant Gail Angel analyze the FIS 2019 Performance Against Customer Expectations (PACE) U.S. SMB Report. The podcast reveals:
The PACE findings, FIS’ annual signature research study, surveyed approximately 600 SMBs in the U.S. to identify changing banking habits and preferences. To learn more, visit fisglobal.com/PACE.
Tags: Banking, SMB Banking, PACE