Understanding as a Service and putting it to work for you

March 15, 2024

In today’s fast-paced world, businesses are looking for ways to grow their market share and stay ahead of the competition. And as a Service (aaS) may just be the game changer they seek. This approach – whether it is about software, infrastructure or platforms – is helping businesses adapt faster, work more efficiently and provide the best customer experiences. But what exactly is aaS, and how can your business use it effectively?

What is as a Service?

Simply put, aaS is a delivery model where services are provided by a business via online subscription, allowing users to access a company’s products or resources without the company having to own or manage the infrastructure itself.

Operationally, this allows the business to focus on the areas they know best while accessing the resources that can help them expand their offerings. AaS, in turn, offers business flexibility, scalability, increased productivity and cost-effectiveness tailored to their specific requirements.

AaS is often confused with cloud computing or software as a service, which are larger in scope. AaS is one part cloud computing, but more specific to a need and, thus, more scalable. Firms can easily purchase different modules to enable various products. In fact, there are many options for what can be deployed as a service – banking as a service, lending as a service, business processes as a service and even compliance as a service.

As a Service and money movement

When it comes to banking, it’s all about money movement – offering access to funds is huge for companies, especially those unable to complete the necessary compliance. Lending, too, is a huge focus whether it’s through buy now, pay layer or point-of-sale lending services that allow customers to engage in their products while offering the ability to pay via a lending service, without having to be a lender. That is where much of the aaS growth is centered. Plus, you see accounting as a service because businesses want to be able to keep all of their financial necessities in one place. With the aaS model, you can modularize for your needs and offer end services directly to your customers.

Say you aim to provide financial services but you’re daunted by the need to obtain the required licenses, such as money transfer or banking certifications. Adopting an aaS model enables you to offer these services without significant infrastructure investments. So, you can deliver financial services and the associated customer experience cost effectively and efficiently. It also gives you the data that shows how your customers are navigating on a day-to-day basis.

How to choose an as-a-Service partner

To fully reap the benefit of deploying an aaS model, you must partner with the right solutions provider. Your choice is essential for a successful launch and sustained operation of an aaS model. It ensures a smooth implementation, optimized performance and the ability to adapt to the evolving needs of your business and the market.

What should you look for in an aaS partner? Focus on these five qualities:

1. Expertise

A reputable solution partner brings knowledge and experience in implementing and managing aaS models. They understand the intricacies of the chosen service and can guide your business through the implementation process.

The right partner should also possess technical proficiency in the aaS solution that aligns with your needs. This expertise is not only vital for minimizing disruptions and optimizing performance, but also helps ensure a seamless integration with your existing systems.

2. Scalability

Look for a provider that offers scalable solutions that can grow with your business. Flexibility to adapt to changing requirements and market conditions will help ensure the longevity of your aaS model.

3. Security

Security is paramount, especially when dealing with sensitive data. Your solutions partner should prioritize robust security measures and compliance with relevant regulations. This helps in building trust with your customers and meeting legal requirements.

4. Reliability

The reliability of your service partner directly impacts your business operations. Choose a provider that has a proven track record of high uptime and reliability, minimizing the risk of service disruptions that could negatively affect your customers and operations.

5. Service

Finally, efficient and responsive customer support is crucial for addressing issues promptly. The adoption of aaS models heralds a new era of innovation and efficiency for businesses across various industries. The many benefits of aaS underscore its transformative impact on organizational operations.

As you navigate the evolving landscape of today's market, consider how you can leverage aaS – not only to streamline processes, but also to foster an environment conducive to growth and adaptation. By embracing the flexibility and convenience offered by aaS, you position yourself at the forefront of progress, ready to meet the challenges and opportunities of tomorrow with resilience and strategic foresight.

The journey toward aaS is not just a technological shift; it’s a strategic decision that propels you into a future where innovation, collaboration and efficiency converge for sustained success.

About the Author
Barbara Negron, Sr. Director Business Development, Strategic Partnership Embedded Finance, Banking as a Service, FIS
Barbara NegronSr. Director Business Development, Strategic Partnership Embedded Finance, Banking as a Service, FIS
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