Who we serve

Digital experiences your customers can count on An ecosystem of banking, lending and payment solutions to help you thrive in the digital age. Overview fis-icon-arrow

Provide a banking experience that puts your members’ needs first.

Credit unions fis-icon-arrow

Drive your digital services forward with our best-in-class solutions.

Small to Medium Financial Institutions fis-icon-arrow

Find a tailored approach to modernization that suits your needs now and later.

Large Financial Institutions fis-icon-arrow

Advance your financial institution

Put technology to work for you

Improve your business’ efficiencies with advanced technology backed by absolute performance.

Advance your securities & investments firm

Expertly engineered solutions
for your corporate needs

Focus on reducing cost and risk while boosting revenue and customer satisfaction.

Advance your business

Our policy for insurance solutions:
Helping you do more
for your policyholders.

Improving your business
so you can improve your
policyholders' lives.

Advance your insurance business

You’re driven to innovate.
You’re fueled by the world’s no. 1 fintech.

Now the innovative fintech that powers the world can power your business.

Advance your technology business

Innovation from the world’s boldest fintech

Build and grow fast with next-gen technology backed by expertise, reliability and speed.

Advance your Fintech firm

Push the boundaries
of retail possibilities

Deliver fast, secure and intuitive commerce
experiences for billions of customers.

Advance your retail business

Better guest experience.
Better operational efficiency.
They start with better technology.

We serve you the best tech
so you can better serve your customers.

Advance your restaurant business

Smooth the flow
of energy and utilities

Move faster, work smarter and spend more time on energy transition initiatives.

Advance your energy and utilities business

Chart your path
to better business health

Give your business the flexibility it needs to capitalize on trends and deliver great services.

Advance your healthcare business
Featured innovations
See all innovations
Your industry. FIS solutions.

Businesses aren’t created all the same. For your specific needs, explore our you-tailored solutions.

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Crossover to crypto

Let FIS help you make the leap from traditional to digital assets across payments, banking and capital markets.

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Deliver a frictionless experience

Make sure your customers have what they need right at their fingertips when they’re ready to pay, borrow or invest.

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Solutions we provide
Featured innovations
See all innovations
Your industry. FIS solutions.

Businesses aren’t created all the same. For your specific needs, explore our you-tailored solutions.

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Make doing business less work

Connect more dots, remove more steps and eliminate more risk by streamlining the entire B2B payments process.

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Deliver a frictionless experience

Make sure your customers have what they need right at their fingertips when they’re ready to pay, borrow or invest.

Learn more
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Resources
Featured innovations
See all innovations
Your industry. FIS solutions.

Businesses aren’t created all the same. For your specific needs, explore our you-tailored solutions.

Learn more
Increase the value of your data

Get inside your data to uncover hidden trends, visualize your position, grasp opportunities and predict risk.

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Create effortless, omnichannel experiences

Move money fast without the barriers that once limited who could participate and how that movement takes place.

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Explore more
Featured innovations
See all innovations
Your industry. FIS solutions.

Businesses aren’t created all the same. For your specific needs, explore our you-tailored solutions.

Learn more
Deliver a frictionless experience

Make sure your customers have what they need right at their fingertips when they’re ready to pay, borrow or invest.

Learn more
Create effortless, omnichannel experiences

Move money fast without the barriers that once limited who could participate and how that movement takes place.

Learn more
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HEADQUARTERS
Jacksonville, Florida United States

Disputes Solutions: Chargeback Management Solutions

Get more control over more chargebacks

Contact Us

Recover and Defend More Revenue by Managing Chargebacks Your Way

You may think that chargebacks are an unfortunate cost of doing business and they’re too time consuming to manage. But they don’t have to be.

Our chargeback management solutions put you in control deflecting disputes before they ever become a chargeback, disputing chargebacks on your behalf, and a portal giving you access to your proactive defense.

Take advantage of the first disputes family of solutions that work together to protect your revenue. Let us help you dramatically reduce your chargeback losses from start to finish.

FIS Can Help

Don’t settle for less. Put money and control back in your business.

Deflect Disputes Before a Chargeback Claim Is Initiated

Reduce your chargeback volume

Relieve the Burden of Managing Chargebacks

Let us handle the hassle of defending chargebacks and keep more of your revenue

Manage Chargebacks Simply and Efficiently in One Place

Get easy management, a proactive defense and enhanced reporting all together

Dig into the Solution Suite

Disputes Deflector

Disputes Deflector saves you time and money by proactively monitoring customer claims for you.

Benefits
Get notified earlier in the chargeback lifecycle
Prevent a dispute from turning into a chargeback
Reduce the overall number of chargebacks to your business
Learn more
Disputes Defender

Disputes Defender takes the hassle out of defending chargebacks.

Benefits
Receive end-to-end chargeback management
Gain a cost-effective approach to defending chargebacks
Take advantage of multiple integration options including a direct connection to your CRM system
Learn more
Disputes Portal

Enhance the chargeback management experience with a simple, self-service portal

Benefits
Manage and defend chargebacks all in one place
Quick, simpler workflow gives you more time to defend
Powerful analytics show you a comprehensive view
Learn more
Disputes Direct API

Manage your chargebacks digitally through an API

Benefits
Receive, manage, defend and query chargebacks digitally
Easily deflect and automate chargebacks
Spend less time managing chargebacks and drive down operational costs
Learn more

Explore Our Perspective

  Disputes Management: Presentation PDF
  Worldpay Disputes: Brochure PDF
The Real Cost and Solutions for Chargebacks: Video Video
The Real Cost and Solutions for Chargebacks: Video

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