A single software platform to transform your digital banking experience
Comprehensive | Customizable | Consistent
Purpose-built for your digital banking needs
Financial institutions differ in size and style, each with distinct digital banking needs and expectations. FIS® Digital One™ delivers consistency across digital and mobile self-service and banker-assisted channels, whether you’re supporting retail customers, business clients or employees.
Customer-focused retail banking
Each customer brings their own expectations, so delivering retail banking experiences that are personalized, convenient and accessible is essential to meet them. With its modular framework, Digital One enables you to create tailored experiences for your entire customer base, providing them with the self-service digital banking offerings they want and expect.
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Digital-first experiences for the future of business banking
As technology progresses, businesses expect digital solutions and services in all aspects of their lives, including banking. From viewing accounts and executing complex transactions to managing multiuser capabilities and entitlement controls, Digital One equips your customers with the tools needed to manage their business across all self-service banking channels on any device.
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Assistance across channels, every step of the way
Your branch serves as the bridge between your customers’ physical and digital financial worlds, so why limit your employees with outdated technology? Digital One gives your branch employees the modern technology they need to assist customers with instant servicing, account origination, monetary transactions and more.
See detailsWe’re fast-paced and ever-evolving
FIS is on a mission to enhance our offerings so you can provide your end-users with digital banking experiences that stand head and shoulders above the rest. This includes making them easier to use, investing more in user experience and design, and adding new features more often.
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Custom digital solutions for your financial institution
From online account opening to mobile banking and teller processing, Digital One delivers a comprehensive ecosystem of flexible, configurable and scalable products that you can pick and choose from based on your unique needs.
See detailsThe right foundation for digital banking
As your customers go digital, it's important to meet them there with an exceptional modern experience that integrates smoothly across all your banking channels. Digital One provides the functionality your customers need with the convenient and consistent experiences they've come to expect.
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Learn more about how FIS can help you take charge of your digital banking experience today and into the future.
Digital One
Modern user interface ensures responsive design, efficient menus and improved navigation
Managed security, risk and compliance provide comprehensive, layered fraud and security protection
Single, integrated platform
Get all your digital banking needs to support your retail and business customers from a single, trusted provider, removing the need for piecemeal solutions.
Faster market entry
Accelerate your bank's deployment with out-of-the-box solutions that require minimal configuration and enjoy new features as they're released.
Connected experiences
Deliver the same customer experience across all your banking channels, be it branch, online or through your call center.
Flexible, open architecture
Connect API integration-ready widgets with Digital One™ APIs and other third-party APIs for additional features and innovation through our partnerships.
Digital One ecosystem
FIS® Digital One™ features an ecosystem of interconnected modules that allow financial institutions to modernize their customer and associate experiences at their own pace in steps or altogether with a full deployment. This way, you have control over your digital journey now and in the future.Digital One™ Commercial
Personalized digital business banking at scale
FIS® Digital One™ Commercial (formerly Dragonfly Universal Online Banker) empowers financial institutions to quickly build personalized digital banking solutions. With robust functionality and customization, customers can seamlessly add payments, reporting, fraud control, check services and more. Its open API, cloud-based infrastructure also enables secure integration with ERP and accounting systems, as well as leading fintech and third-party applications.
Digital One™ Targeted Engagement
Personalized banking and intelligent marketing for deeper engagement
FIS® Digital One™ Targeted Engagement harnesses core banking data and audience targeting, such as segmentation, lookalikes and clustering, to enable personalized omnichannel campaign delivery. The platform extends across digital and outbound channels with customizable in-page banners and interstitial views while accelerating value through pre-integrations and supporting engagement and top-of-wallet retention.
Digital One™ Studio
Online and mobile banking application for retail customers
FIS® Digital One™ Studio is the only customer-facing, digital self-service banking management solution that is available out-of-the-box and highly customizable and scalable depending on your bank’s needs. It empowers your digital team to co-develop, customize and rapidly deploy your digital experience across online and mobile applications – all from a common platform.
Digital One™ Online Account Open
Intuitive and efficient new account onboarding
FIS® Digital One™ Online Account Open allows retail customers to digitally research, open and fund new accounts. With familiar funding options, like ACH transfer and mobile deposit, customers can open and fund their accounts in under five minutes from any device.
Digital One™ Flex
Online and mobile banking application for retail and business customers
FIS® Digital One™ Flex gives your customers access to a variety of traditional retail banking functions and small business tools – all within a single solution. From the same interface where they manage their personal accounts, customers can manage their business transactions as well.
Digital One™ Flex Mobile
Adapt to evolving customer needs through a mobile banking app built for banks
FIS® Digital One™ Flex Mobile offers your users the convenience of managing their accounts and banking transactions on the go with a seamless experience across smartphones and tablets. By investing in this mobile banking application, financial institutions can enhance customer satisfaction, streamline operations and strengthen fraud prevention to remain competitive and drive growth.
Digital One™ Business
Robust digital banking capabilities for a wide breadth of business profiles
FIS® Digital One™ Business equips customers with essential business management capabilities, from cash management functions to fraud and risk mitigation. Its open-API architecture enables easy integration with accounting, CRM and other third-party services.
Digital One™ Business Account Open
Allow businesses to open a new account anytime, on any device
FIS® Digital One™ Business Account Open enables businesses to open and fund new accounts within minutes by reducing manual tasks, ensuring smooth transitions between bankers and customers, and asking only the necessary questions to open an account.
Digital One™ Banker Sales & Service
Software that helps bankers service and maintain customer relationships
With its intuitive digital interface, automated servicing and useful dashboards, FIS® Digital One™ Banker Sales & Service reduces the time and expenses of front- and back-office processes, paper-based workflows and manual interventions – all while enhancing staff efficiency in account servicing.
Digital One™ Banker Account Origination
Open new accounts in-branch or through the call center in minutes
FIS® Digital One™ Banker Account Origination streamlines the account opening process by providing bank associates with a user-friendly solution to open new accounts within minutes, whether it is in person at a branch or remotely through the call center.
Digital One™ Teller
Transaction processing that seamlessly integrates with devices
FIS® Digital One™ Teller simplifies your staff’s workload by connecting with back-end processors – such as fraud detection, image capture, compliance, inventory and cash control – to automate manual tasks and reduce the likelihood of errors.
What's new
Digital One™ Flex Mobile
Recent updates to the Flex Mobile app deliver a redesigned interface, revamped home screen and improved navigation.
Digital One™ Business Account Open
This offering simplifies business account onboarding with an intuitive experience that reduces account setup time from hours to minutes.
Exciting new features are waiting for you
Experience the convenience of the FIS Client Portal, from managing dashboards to contacting client services and staying updated on the latest releases and alerts – all in one place.Demonstration videos
Digitizing the in-branch agreement process
See firsthand how Digital One™ Banker enables branch associates to digitally facilitate document signing, creating a seamless, frictionless experience for your customers.
Sending a payment via Zelle® Small Business
Experience the ease with which your business clients can instantly pay service vendors from their business account through their mobile banking application.
Out-of-band authentication step-up
Find out how to change your settings in Digital One™ Flex to have an out-of-band authentication step-up occur when an external transfer is initiated.
Account detail configuration with Digital One™ Flex
Discover how customers can easily configure account details, empowering them to self-serve their needs thoroughly and with less effort.
Resources
6 ways to bridge the digital and physical banking experience
The right digital platform connects every touchpoint, enabling automated services, expanding account access and delivering insights that strengthen relationships and drive growth.
Digital One brochure for large financial institutions
A feature-rich, highly configurable digital banking platform designed for large financial institutions and enterprises.
Digital One™ Commercial APAC product sheet
A core-agnostic, composable banking platform that enables Asia Pacific banks to meet rapidly changing demands with modern, flexible digital capabilities.
Digital One brochure for regional and community banks
An integrated, end-to-end digital banking platform tailored to serve regional and community banks.
Digital One™ Targeted Engagement product sheet
A platform that unifies customer data for omnichannel campaign orchestration and dynamic audience targeting.
Digital One™ Studio product sheet
The self-service banking management solution that is both available out-of-the-box and highly customizable.
Digital One™ Online Account Open product sheet
The easy, fast and paperless way for customers to apply for, fund and open new accounts digitally.
Digital One™ Flex product sheet
A modular approach that enables you to tailor different banking experiences for retail and small business customers.
Digital One™ Business product sheet
A single platform that supports an entire ecosystem of business features designed to use on mobile devices or the web.
Digital One™ Business Account Open product sheet
A modern solution that allows businesses to open and fund a new account online.
Digital One™ Banker product sheet
The sales, service and origination platform that allows your staff to perform all sales, service and account origination.
Digital One™ Teller product sheet
A browser-based solution designed to streamline all monetary transactions processing, cash management and reporting.
Digital One™ Flex Mobile product sheet
An intuitive mobile banking application that enables your customers to stay connected to their finances wherever they are.
Developer resources
Explore our ecosystem of advanced APIs designed to revolutionize your banking solutions.
Let's keep our conversation going
Learn more about how FIS can help you take charge of your digital banking experience today and into the future.