FIS Modern Banking Platform
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Mobile Card Machines
Frequently Asked Questions
How does the portable card machine work?
The Ingenico iWL258 portable card machine can be connected via WiFi and will require internet connectivity. The WiFi option offers greater mobility for large premises. The Ingenico iWL252 portable card machine connects through Bluetooth and requires either a phone line or Ethernet connection and can cover areas up to 100m from the base.
What cards are accepted?
All major debit and credit cards are accepted including Visa, Mastercard, China Union Pay, Diners Club International and Discover. American Express can be added on request.
Are contactless payments accepted?
All our card terminals have contactless built in including Apple Pay, Google Pay and Samsung Pay.
What happens if my terminal breaks down?
For customers using Worldpay payment terminals, we offer a Peace of Mind package which, including a fast response terminal replacement service, where we aim to replace faulty or broken terminals within 24 hours.
How long will it take to arrive?
Once your application has been approved and your Worldpay customer number allocated, we’ll aim to schedule the delivery of your terminal within 4 days.
Can I set the terminal up myself?
All our terminals are easy to install. For support, you can visit our dedicated help pages here help.worldpay.com/card-machines