Press Release

FIS Wins Award Gold with Innovation and Client Service

May 17, 2016

Key facts

  • Payments innovation, global treasury management and customer service headline 10 new awards bestowed on FIS.
  • FIS’ strategy to innovate and deliver experiences that empower clients every day drives award-winning success.

JACKSONVILLE, Fla., May 17, 2016 – With a strategy that embraces and drives innovation FIS (NYSE: FIS), a global leader in financial services technology, continues to earn honors that recognize the realization of those efforts.

For decades, the company has been developing innovative payment solutions. Two of its newest offerings were recently honored by the 2016 PYMNTS Innovator Awards and 2016 Pay Awards.

FIS Loyalty Fuel Redemption, the industry’s first solution that allows for single-swipe redemption at the point of sale, thus enabling consumers to pay with a participating loyalty card and redeem points toward the purchase, won Best Point of Sale Innovation Award at the 2016 PYMNTS Innovator Awards.

FIS Loyalty ScoreCard was named Best in Category: Outstanding Rewards Program in the Retail & Loyalty division of the 2016 Pay Awards.

Recognizing its position as a leading provider of treasury and cash management solutions, FIS also took home top honors at Global Finance’s 2016 Treasury & Cash Management Awards, being named Best Provider of Accounts Receivable Solutions and Best Corporate Risk Management Solution.

The company also garnered five top customer service honors at the prestigious Stevie Awards and 2015 International Service Excellence Awards, underscoring its foundational premise to continually champion the needs of its clients.

  • FIS won four 2016 Bronze Stevie Awards for Innovation in Customer Service: Innovation in Customer Service – Financial Services Industries, Front-Line Customer Service Team, Customer Service Management Team of the Year and Back Office Customer Service Team of the Year – Financial Services Industries.
  • FIS won the 2015 International Service Excellence Award in the Customer Focused Innovations category by the Customer Service Institute of America. Meanwhile, Serena Smith, FIS Chief Client Officer, was named 2015 Chief Customer Officer of the Year.

“To set themselves apart, financial institutions must find new and improved ways to put their clients first, while still managing costs and keeping an ever-tighter grasp on data security,” said Anthony Jabbour, chief operating officer, Banking & Payments, FIS. “FIS’ commitment to the innovation that drives clients forward, along with our client-first strategy, allows us to empower financial institutions to accomplish those goals. Awards like these demonstrate the strength of our capabilities.”

About FIS

FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, consulting, and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit

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For More Information

Kim Snider, +1 904.438.6278 Senior Vice President FIS Global Marketing and Communications