FIS DIGITAL ONE
Put the customer experience first with a cross-functional digital banking engagement platform.
Built on a single, unified platform
The FIS® Digital One™ digital banking platform’s suite of solutions offers a customer-centric banking experience for your customers, business clients and bankers, providing consistency across digital and mobile self-service and banker-assisted channels.
Built on a single, integrated platform, it transforms the digital banking experience by providing continuous engagement across the enterprise with real-time access to customer, account and transactional data.
of consumer interactions with their bank are digital
of consumers say an easy customer experience is important
Modern interface
A modernized user interface includes responsive design, efficient menus and improved navigation for seamless digital cash management on any device.
Streamlined workflow
Centralized approval workspace for templates, transactions and user admin means spending less time managing and more time engaging customers.
Simple integration
Our open platform simplifies integration and enables rapid future updates. Automatic activation makes the transition from FIS Business eBanking easy.
Digital One for regional and community banks
Regional and community banks rely on the ability to deliver powerful digital experiences that attract customers and win their loyalty. Equally, they depend on their technology partner for the rapid deployment of new digital technology.
Account Opening
Allows customers to digitally research, open and fund new accounts in minutes, on any device
From start to funding in five minutes or less
Digital One Account Opening is the easy, fast and paperless way for customers to apply for, fund and open new accounts digitally, at any time and on any device. See how you can win the race to innovate, digitize, differentiate and exceed the growing demands of your customers.
Business
Supports digital business banking capabilities with all the core banking functionality you expect
A thoroughly modern, digital-first experience built today for tomorrow
Digital One Business delivers layered entitlements and security, ACH, wires, positive pay, account reconciliation and more. Make your clients’ banking experience easier so they can focus on growing their business.
Financial Wellness
Provides advanced, personalized insights directly to customers based on their activity and spending
Spending insights powered by artificial intelligence
Digital One Financial Wellness negates the need for large development resources, so the customer benefits from transaction monitoring, balance and cashflow trackers, reminders to set budgets, and nudges to make better financial choices (pre-configured into your organization’s core banking solution).
Flex
Retail and small business self-service banking with a configurable, streamlined experience
Consumer-focused retail banking and small banking capabilities in a single product
With Digital One Flex, a modular approach enables you to tailor different experiences for different types of customers. Easily shift from a consumer to a small business to a high-net-worth interaction, unifying the experience.
Online Business Account Open
Coming soon!
Digital One for large financial institutions
Large financial institutions are paving the way for new customer experiences connected to smart data and embedded everything. At the forefront of this change is strong digital technology that creates seamless and intuitive usability.
Account Opening
Allows customers to digitally research, open and fund new accounts in minutes, on any device
From start to funding in five minutes or less
Digital One Account Opening is the easy, fast and paperless way for customers to apply for, fund and open new accounts digitally, at any time and on any device. See how you can win the race to innovate, digitize, differentiate and exceed the growing demands of your customers.
Banker
A sales and servicing solution for assisting customers in a call/contact center, in a branch or on the go
Assistance across channels, every step of the way
Digital One Banker gives your branch, contact center and remote employees a platform to deliver sales and service assistance to customers, no matter what the channel. A common user experience and access to real-time customer data ensures that every customer interaction is confident, accurate and successful.
Business
Supports digital business banking capabilities with all the core banking functionality you expect
A thoroughly modern, digital-first experience built today for tomorrow
Digital One Business delivers layered entitlements and security, ACH, wires, positive pay, account reconciliation and more. Make your clients’ banking experience easier so they can focus on growing their business.
Consumer Studio
A leading-edge mobile digital banking solution that uses native smartphone applications with a compelling user experience
True self-service, no matter what the need
Digital One Consumer Studio makes it easy for customers to serve themselves, from account origination to maintenance. The solution’s consistent data, process and business rules also support easy, convenient assisted transactions from the customer’s mobile device of choice.
Financial Wellness
Provides advanced, personalized insights directly to customers based on their activity and spending
Spending insights powered by artificial intelligence
Digital One Financial Wellness negates the need for large development resources, so the customer benefits from transaction monitoring, balance and cashflow trackers, reminders to set budgets, and nudges to make better financial choices (pre-configured into your organization’s core banking solution).
Online Business Account Open
Coming soon!
Teller
Allows tellers and universal bankers to carry out transactions with real-time access to sales, servicing and financial data
Less manual work, more customer engagement
Digital One Teller relieves your staff of manual tasks by interfacing with back-end processors such as positive pay, fraud detection, image capture, compliance, inventory and cash control. This touch-friendly interface allows your employees to spend more time focused on customer engagement and relationship building.
Customize for your business needs
Access every category of APIs through Code Connect, so you can enhance any solution.
Go to Code Connect OverviewInsights
Making frictionless finance a reality
APIs power digital strategies and enable new business models that bring together disparate functionalities to create completely new customer experiences.
Read blogEnabling digital banking success is a team game
Executing strategies and achieving digital wins begins with solid partnerships. Learn what makes a successful digital banking partnership work.
Read blogFinancial wellness: A new digital engagement strategy
The Aite Group explores how and where consumers interact with their financial institutions and areas in which they have financial anxiety.
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