Press Release

Viva Aerobus increases sales and revenue with Worldpay

Since switching to Worldpay, Viva Aerobus saw an increase in payment acceptance of over 40%. In the first quarter 2018, the airline transported over 2.1 million passengers, an increase of 30% over the first quarter of 2017

May 10, 2018

London, May 10, 2018 – Worldpay Inc., a global leader in payments, was selected by Viva Aerobus, one of Mexico´s leading low-cost airlines to support the company´s aggressive expansion plans. Viva is the fourth largest airline company in Mexico and one of the fastest growing airlines in the world. With its rapid growth, the airline has had to adapt its technology to support a new, more complex payment landscape, which includes customers from abroad purchasing tickets using international credit cards via various currencies. Through this change, Viva Aerobus has strengthened its commitment to improve the customer experience and serve the needs of its clients.

Viva needed to improve the acceptance rate of international transactions. To achieve this, they required a payment partner who understood the nuances of consumer behavior and payment processing flows in each market they were entering. “Processing sales for consumers in different markets across the world can be very complex, there are local banking and industry regulations that merchants must adhere to – and these vary depending on the region a company operates in and where it is based. The ultimate challenge is in attracting as many good sales, as quickly and securely as possible, whilst at the same time blocking potentially fraudulent sales, to protect the company’s income and ultimately its profit. This is Worldpay´s expertise and so it was only natural that our partnership with Viva Aerobus would generate incredible results,” stated Juan D´Antiochia, Worldpay´s General Manager in Latin America.

Through Worldpay's cross-border solutions and network of local licenses for processing payments, Viva was able to optimize its international payments and reach more consumers around the world. "With Worldpay, we discovered benefits beyond our expectation; we increased the acceptance rate of transactions by over 40% within the first month of implementation and consequently increased sales volume for international routes. We had a full return on investment within the first month of integration,” explained J. Francisco Meléndez, Revenue Assurance, Fraud Prevention and Payments Manager for Viva Aerobus.

In March 2018, Viva Aerobus transported more than 700,000 passengers, an increase of 32% over the same period during the previous year. Moreover, during Q1 2018, more than 2.1 million passengers had flown with the company, an increase of 30% when compared to Q1 2017.


About Worldpay
Worldpay, Inc. (NYSE: WP; LSE: WPY) is a leading payments technology company with unique capability to power global integrated omni-commerce. With industry-leading scale and an unmatched integrated technology platform, Worldpay offers clients a comprehensive suite of products and services globally, delivered through a single provider.
Worldpay processes over 40 billion transactions annually through more than 300 payment types across 146 countries and 126 currencies. The company’s growth strategy includes expanding into high-growth markets, verticals and customer segments, including global eCommerce, Integrated Payments and B2B.
Worldpay, Inc. was formed in 2018 through the combination of the No. 1 merchant acquirers in the U.S. and the U.K. Worldpay, Inc. trades on the New York Stock Exchange as “WP” and the London Stock Exchange as “WPY.”
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About Viva Aerobus
Viva Aerobus Viva Aerobus is Mexico's low-cost airline. It started operations in 2006 and today operates the youngest Latin American fleet with 25 Airbus A320, including two A320neo on 91 routes and 37 different destinations. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest rates in México and the lowest costs in Latin America, making their flights the best value offer.

For more information, please contact:
Carolina Libardi : – +55 11 97960-6458
Emily Lahey : – +(44) 7584 339633