Banker Training and Referral ResourcesIdentifying and submitting quality referrals is as easy as A-B-C
When investing in employees, you have the opportunity to see an increase in branch participation, an increase in number of quality referrals, and ultimately an increase in net new revenue. With the Referral Training program, all branch employees can be trained and coached to turn every merchant interaction into an opportunity to uncover and meet the merchant’s payment processing needs.
Educating and empowering branch employees of the value of Merchant Solutions can be very powerful. And, if the education and direction is being delivered to the staff directly by senior management, it can have a huge, sustainable impact on overall program performance.