Protect your institution from the damaging financial and reputational impact of card fraud
Powerful layers of protection
Download product sheetA holistic approach to managing card fraud, compliance and risk
Mount a unified attack on card fraud with a comprehensive, AI-powered toolset available in two packages. FIS® SecurLOCK™ Premium optimizes fraud detection based on intelligence from 75B transactions processed annually, resulting in higher detection rates and lower losses. Options include a compromised card detection tool and chargeback processing. The FIS SecurLOCK 360 package, a fully managed fraud protection program, also includes financial reimbursement in the unlikely event of fraud loss.
With account takeover (ATO) representing two-thirds of all existing account fraud, both packages include near-real-time account management alerts that let customers know an attempt is in progress. This feature reduces time to detection, minimizing potential losses by as much as 10 times.Account takeover fraud can mean big losses
Total ATO cost 2022
Resolution time
Mean ATO fraud amount
Total U.S. adults victimized
Source: Javelin, 2023 Identity Fraud Study, March 2023
Stop fraud on the first attempt
Our real-time transactional monitoring identifies and mitigates fraud with speed and accuracy.
Thwart account takeover fraud
Customers receive alerts when account changes are requested, with accounts blocked when ATO is detected.
Grow your e-commerce business
Shift the focus from how to protect your institution and its cardholders to how to expand your portfolio.
The criminal mind vs. FIS
Often using social engineering, the fraudster identifies a target and obtains personal information about the potential victim.
The bad actor poses as the accountholder and requests changes to the account, such as PIN, address, phone number or email.
The real customer receives a near-real-time text from the financial institution asking for confirmation that they requested the change.
The FIS advantage: If the customers responds with a “no,” the card is automatically blocked and a new one is reissued.
Insights
Digital Convergence and Fraud: Connecting the Dots
This report by Javelin Strategy & Research explores the risk banks are experiencing as consumers adopt new technology and social media.
Download reportExplore all the financial technology products FIS has to offer
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