The communications surveillance platform for analyzing content and context

FIS® Communications Compliance Manager uses natural language processing and artificial intelligence (AI) to rapidly and accurately perform content and context analysis of all communication types.

Strengthen your communications surveillance with one platform for structured and unstructured data in voice, chat, email, documentations, social media, order management systems and FinChat communications, across 15 languages. Reduce false positives by more than 80% with advanced alert scoring models. And trust in the unique combination of FIS, a global provider of award-winning risk and compliance solutions, the best-of-breed e-comms surveillance specialist.

How FIS empowers tax reporting and compliance

Tax reporting and compliance, consulting and training to meet tax reporting obligations

Meet regulatory and recordkeeping requirements

Respond effectively to compliance risks raised by financial crime, privacy and other regulatory requirements

Automate communications surveillance

Streamline the complete communications compliance lifecycle with natural language processing and AI

Cover the full lifecycle in one solution

Integrate your e-communications surveillance with a variety of modules, including behavioral modeling

Featured insights

How to improve debit card programs with incremental innovation

Improve debit card programs with incremental innovation, reduce friction and meet Gen Z payment expectations.

Read article

Why autonomous AI will transform financial services back offices

Autonomous AI agents automate financial services back offices using rule-based workflows, audit trails and retirement recordkeeping systems.

How to build a golden source for lending data

Drive financial data transformation and lending lifecycle digitization with modern APIs, event streaming and AI-driven underwriting.

Overcoming barriers to AI-powered insurance risk management

Insurers can use AI to streamline claims processing, enhance underwriting precision, improve risk management and build resilient operating models.

Browse more articles, client stories and videos relevant to your business

Go to Fintech Insights

Explore all the financial technology products FIS has to offer

View all products

Let’s keep our conversation going

Connect with an expert to get your questions answered.

Stay ahead with expert insights into emerging fintech trends.

See all insights

Explore the full range of products that FIS has to offer.

View all products