North America – Large Merchants RESOURCES TO HELP YOU

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Navigating COVID-19

Navigating COVID-19

8 ways mid to large merchants can manage payments to keep customers and businesses safe.

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WHAT WE ARE DOING FOR OUR CUSTOMERS

Fee relief

Fee relief

We're automatically waiving monthly minimum fees for April through statement credits – there’s nothing you need to do to take advantage of this.

24/7/365

24/7/365 Live assistance

We will get through this together. Call your relationship manager to explore what more we can do to support your business through this crisis.

Products & resources available to you

Payments & cash flow solutions

Shopper behavior is changing dramatically. You’ll need tools to help you manage, capture, and protect your revenue.

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Monitoring & automation solutions

As business continuity is changing, you’ll need new ways to ensure productivity and business efficiency.

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Business process outsourcing solutions

For certain organizations, maintaining business operations is critical. We can offer several outsourcing solutions, freeing you to focus on revenue.

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Card brand updates & best practice resources

During this critical time, we are engaging with payment networks and industry advocacy associations to identify and lead activities that can help our customers and communities. We’re putting together best practices to help your business.

Learn more
A message from Royal ColePlay

A MESSAGE FROM ROYAL COLE

—EVP and Head of North America Merchant Solutions

Alert

MERCHANT SERVICES SCAM ALERT

We have received reports of businesses being contacted by callers claiming to be representatives of a merchant services provider. These callers are telling merchants that their current provider is shutting down due to the COVID-19 situation. They proceed to tell the merchant they need to switch processors to continue accepting electronic payments.

If your business is targeted, please know that this is part of a scam and not legitimate. Worldpay will continue to be your trusted partner and support your payment processing needs.