FIS Terms and Conditions

Overview

Welcome to the FIS Terms and Conditions page, where you can access the FIS Terms and Conditions (FTCs), formerly FIS Standard Terms (FSTs), and other agreements and documents related to certain FIS software and services. When referenced in specific ordering documents for certain FIS software or services, these agreements form the basis of your contractual relationship with FIS.

Unless otherwise agreed, the version of the FTCs (or FSTs) that applies to your Order Form will either be the current Global or Regional version, as identified and accessible via the current version links on this page, or an archived, older version, which can either be accessed via the archived version links on this page or by contacting your usual FIS representative.

Need Help?

If you have any questions or are in need of assistance, please contact your FIS representative.

Need help locating the correct version?

You can find out which FTCs (or FSTs) version applies to your Order Form, as follows:

  1. By referring to the opening paragraph of your Order Form. This should specify the date of the FTCs (or FSTs) version that applies to your Order Form and whether it is the Global or a Regional Version.
  2. By referring to the heading of each FTCs (or FSTs) version
    1. If the heading of the FTCs (or FSTs) version is “FIS Terms and Conditions” (or “FIS Standard Terms”) then that will be the Global Version.
    2. If the heading of the FTCs (or FSTs) version is “FIS Terms and Conditions” (or “FIS Standard Terms”) followed by a country/region– e.g. France – then that will be a Regional Version.

The heading (or header) of each version of the FTCs (or FSTs) will also specify a date (e.g., “Version 2020.July”) to enable you to determine if that FTCs (or FSTs) version is the current version or an archived version.