Engage Your Customers with the Right Message at the Right TimePersonalized experiences increase adoption, loyalty and profitability. Within Engagement Platform, you have access to tools that tie directly to all your data, as well as other capabilities, such as insights and analytics tools. Target the individual, household and business, leverage predictive scores, manage content across all media for consistent brand experience, and deliver personalized campaigns that fully engage your customer and maximize your marketing results.
Built for a Marketer, not a Data Scientist
Achieve true 1:1 engagement with personalized interactions
Unified customer dataConnect data from all sources, internal and external, structured or unstructured, in batch or real-time to create a unified single customer view. Drive relevant and more personalized interactions with individualized engagements
Deliver next best experience with AI/MLCreate individualized data profiles, with AI-powered capabilities that select audiences and trigger next best action communications via real-time interaction management. With continuous learning and feedback, customer intelligence is constantly growing in value and sophistication
Relevant real-time contextual engagementsOur platform has advanced analytics at the core which develop insights that can be acted on via real time, making sure businesses engage at the right time, in the right place, with the correct context