Founded in 1928 as a state employees’ credit union, Virginia Credit Union has a long history of serving its community. Based in the greater Richmond area, the credit union established its field of membership in 1987 and has progressively expanded throughout Virginia. It now operates branches in Fredericksburg, Charlottesville and Farmville, and continues to extend its presence further into the western region of the state.

As an "early adopter" of technology, Virginia Credit Union is focused on meeting the evolving needs of its members, who increasingly want secure, convenient banking at their fingertips. One of the biggest challenges disrupting the industry is the constant and growing threat of fraud. With scammers finding new avenues to target members, the credit union needed a technology foundation that was not only innovative, but also robust enough to stay ahead of security threats. Additionally, it sought a partner who could help it evolve and bring its own ideas to life.

Virginia Credit Union has partnered with FIS for over 18 years, viewing the relationship as a community rather than a simple vendor transaction. When it comes to the credit union’s core technology, it depends on FIS® AffinityEdge, leveraging the platform's flexibility. AffinityEdge is a user-friendly and highly customizable system, which allows the credit union to tailor the experience to its specific needs. Using the platform, it can reconfigure its tablet interface in branches to boost employee mobility and enhance member access.

The partnership with FIS provides Virginia Credit Union with the tools and framework to drive its own innovation. AffinityEdge enables the credit union’s in-house developers to build their own applications and seamlessly integrate them with the core technology. The ability to build, customize and enhance its systems allows the credit union to respond quickly to member needs and create a more efficient, secure and personalized banking experience.