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Global Commercial Services

Simplify Your IT Landscape with Responsive, Reliable Infrastructure Management

IT departments are under increasing pressure to deliver against a backdrop of stringent regulations, heightened customer expectations, ever-changing security risks and shrinking budgets. With decades of global outsourcing leadership and experienced team of more than 15,000 (both onshore and offshore), FIS Global Commercial Services (GCS) can dramatically reduce your total cost of ownership, improve operational efficiency, transform processes and deliver world-class customer service.

Featured Solutions

Business Process Management

Our BPM practice leverages its unique delivery model supported by business accelerators and insights with primary focus on delivering best-in-class customer experience along with reducing total cost of ownership. We leverage our proven capabilities in Artificial Intelligence (AI), Machine Learning (ML), Robotics Process Automation (RPA), Advanced Analytics has enabled FIS to build a unique digital product suite that helps organizations to build their digital twin.

Application Services Outsourcing

With extensive experience and well-defined processes established and governed by FIS’s Quality Management Group, FIS has developed and implemented many successful, market-leading applications. As a CMMI, ISO, PCI, MPM and CPDE-certified provider, FIS enables clients to make reliable technology decisions driven by well-defined outcomes that support business goals and objectives in various industries.

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Flavors of Fast

Our annual Flavors of Fast report tracks the progress and feasibility of more than 40 emerging payments schemes designed to facilitate faster payments across the globe.

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PACE

The annual FIS™ Performance Against Customer Expectations (PACE) research provides a rich snapshot of how customers’ expectations of their banking providers are changing in the face of emerging technologies.

More Products

Collection Services

With the cost of collections remaining under constant scrutiny, running an effective and efficient collections operation is the new imperative. FIS’ Collections portfolio offers results with controlled cost and compliance, while upholding superior customer interaction.

Digital Transformation CoE

To keep up in today's evolving digital market, you need a business model that is agile and adaptable. As a leading technology provider, FIS' CoE has distinctive digital practice and technology solutions that help to improve business effectiveness and operational efficiency.

Hardware

Running your business isn’t possible without the latest hardware solutions and an optimized infrastructure environment that allows you to get maximum value from your software solutions. For all your hardware needs both now and in the future, turn to FIS to alleviate the pressures of making hardware decisions, maintaining vendor relationships and keeping costs down.

Infrastructure Technology Outsourcing

A fully-hosted and managed IT services platform powers this all-encompassing IT outsourcing solution. With FIS’ broad range of fully managed or hybrid solutions, we can help in transforming your infrastructure environments, including Data Center Management, Mainframe, Cloud Services, Data Network Services, Service/Help Desk and End-User Support.

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