The communications surveillance platform for analyzing content and context

FIS® Communications Compliance Manager uses natural language processing and artificial intelligence (AI) to rapidly and accurately perform content and context analysis of all communication types.

Strengthen your communications surveillance with one platform for structured and unstructured data in voice, chat, email, documentations, social media, order management systems and FinChat communications, across 15 languages. Reduce false positives by more than 80% with advanced alert scoring models. And trust in the unique combination of FIS, a global provider of award-winning risk and compliance solutions, the best-of-breed e-comms surveillance specialist.

How FIS empowers tax reporting and compliance

Tax reporting and compliance, consulting and training to meet tax reporting obligations

Meet regulatory and recordkeeping requirements

Respond effectively to compliance risks raised by financial crime, privacy and other regulatory requirements

Automate communications surveillance

Streamline the complete communications compliance lifecycle with natural language processing and AI

Cover the full lifecycle in one solution

Integrate your e-communications surveillance with a variety of modules, including behavioral modeling

Featured insights

Autonomy under control – How banks can build trust in AI

Achieve trust in the autonomous AI processes you deploy by building in proper measurements, controls and accountability during the design phase.

Read article

How banks can deliver seamless, consistent experiences across digital and branch channels

Retail banks that unify digital and branch experiences can better serve customers, reduce friction and build lasting trust at high-stakes moments.

Transforming AR into cash flow advantage with agentic AI

Modernize your AR function using agentic AI to achieve smarter collections, more control over cash flow and greater financial stability.

What businesses need to know about stablecoin payments

Stablecoin payments can help businesses accelerate cross-border transactions and lower intermediary costs through multirail payment orchestration.

Browse more articles, client stories and videos relevant to your business

Go to Fintech Insights

Explore all the financial technology products FIS has to offer

View all products

Let’s keep our conversation going

Connect with an expert to get your questions answered.

Stay ahead with expert insights into emerging fintech trends.

See all insights

Explore the full range of products that FIS has to offer.

View all products