FIS Brokerage & Securities Services LLC
Compliance Disclosures
Privacy Statement
FIS Brokerage & Securities Services LLC is committed to protecting the privacy and security of all personal information in order to provide services to our clients.
Collection and Use of Information: FBSS will only collect your personal information (such as your name, address, or telephone number) if you provide it voluntarily. If you do not want this information to be collected by us, please do not submit it. FBSS will not retain your personal information longer than is necessary for the purpose for which it is collected. FBSS does not sell, trade or rent your personal information to others.
How to Contact Us: Should you have other questions or concerns about this Privacy Statement, please call us at +1 630.482.7300.
Notice to Customers Regarding Information Collected for Customer Identification Purposes
To help the US government fight the funding of terrorism and money laundering activities, FIS Brokerage & Securities Services LLC (“FBSS” or the “Firm”) is required by the USA PATRIOT Act and FINRA Rule 3310 to obtain, verify, and record information that identifies each entity that obtains products or services from FBSS. As such, FBSS has established a Client Identification Program (“CIP”) and will collect certain information such as entity name, physical address, tax identification number as well as any other information that will allow FBSS to identify that entity. FBSS may also request to obtain identifying documents, such as formation documents, business licenses or similar records. If all required documentation or information is not provided, FBSS may be unable to establish a relationship with you.
SEC Regulation S-P – Privacy Statement
FBSS understands that respecting and protecting client privacy are vital to its business. FBSS is committed to keeping client information private and secure and it complies with SEC Regulation S-P.
SIPC Protection
FBSS is a member of the Securities Investor Protection Corporation (“SIPC”). SIPC protects the clients of its member firms against the loss of their securities and cash in the event of the member’s insolvency or liquidation. Each client is insured up to a maximum of $500,000 (including $250,000 for claims for cash). For more information on SIPC coverage, please see the explanatory brochure at www.sipc.org or contact SIPC at (202) 371-8300. SIPC does not insure the quality of investments or protect against losses from fluctuating market value.
Investor Education and Protection- FINRA BrokerCheck
Public Disclosure: You may reach FINRA by calling the FINRA BrokerCheck Hotline at (800) 289-9999 or by viewing FINRA BrokerCheck online at http://brokercheck.finra.org. A brochure describing the FINRA BrokerCheck Program is also available from FINRA online or upon request.
Statements of Financial Condition
Customers may obtain the Firm's annual audited financial statement and semi-annual un-audited financial statement here:
- Download the Statement of Financial Condition (unaudited) June 2023
- Download the Statement of Financial Condition (audited) December 2023
Questions and Complaints
You may direct any complaints you may have concerning your relationship with FBSS to: FIS Brokerage & Securities Services LLC, 270 Remington Blvd., Suite A, Bolingbrook, Ill 60440, Attn: Compliance Department or you can contact the Compliance Department at (630) 482-7300 or at FBSS.compliancedept@fisglobal.com.
Business Continuity Plan Summary
Disclosure Statement: FBSS has developed a Business Continuity Plan (the “BCP”) to ensure a timely and coordinated response to events that may significantly disrupt its business. As the timing, severity, and impact of disasters and disruptions are unpredictable by nature, the BCP must be flexible in responding to actual events as they occur.
Overview of Business Continuity Plan: The Firm’s goal in responding to a Significant Business Disruption (“SBD”) is to safeguard the Firm’s employees and property, safeguard customer assets, make a financial and operational assessment of the situation, protect the Firm’s books and records, and allow the Firm’s customers to transact business. The BCP is designed to allow the Firm to resume operations as quickly as possible, given the scope and severity of the SBD.
The BCP addresses the following areas: (i) data backup and recovery; (ii) mission critical systems; (iii) financial and operational assessments; (iv) alternative communications with customers, employees, and regulators; (v) alternate physical location of employees; (vi) critical supplier, contractor, bank and counter-party impact; (vii) regulatory reporting; and (viii) providing the Firm’s customers prompt access to their funds and securities if the Firm is unable to continue its business.
Varying Disruptions: SBDs can vary in their scope and magnitude. They may affect only the Firm, a single building housing the Firm, the business district where the Firm is located, the city where the Firm is located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. For example, if there is a local power outage, the Firm may continue operations utilizing on-site backup power systems. If the building housing the Firm is deemed inoperable, the Firm may transfer operations to an alternative local site if necessary. In a disruption affecting the Firm’s business district, city, or region, the Firm may transfer operations to a site outside of the affected area. In any situation, the Firm plans to attempt to continue business and notify customers through the Firm web site or any other means that remain available. If the SBD is so severe that it prevents the Firm from remaining in business, the Firm will work to assure customers prompt access to their funds and securities.
Contacting Us:
Product: FIS Funds
Phone: (630) 482-7300 ext. 2
Website: https://funds.fisglobal.com
Email:funds.trading@fisglobal.com
Product: FIS Securities Network
Phone: (630) 482-7300 ext. 1
Website: https://securities.fisglobal.com
Email:securities.support@fisglobal.com
Product: FIS Short-Term Cash Management
Phone: (630) 482-7300 ext. 3
Website: https://stcm.fisglobal.com
Email: moneymarkets@fisglobal.com
For More Information: This overview is designed to satisfy the disclosure requirements under FINRA Rule 4370 requiring the establishment and maintenance of a BCP. If you have questions about the Firm’s business continuity planning, you can contact us at FBSS.compliancedept@fisglobal.com.
FIS Global Network services offered within the United States and Canada are provided by FIS Brokerage & Securities Services LLC, Member FINRA, SIPC.