Fraud is sometimes a factor when a charge is disputed. The FIS™ dispute resolution and chargeback team combats existing fraud while leveraging sophisticated technology to detect emerging schemes. Our predictive analysis helps you fine-tune your rule strategies to avoid impacting good customers with honest disputes.
- Reduce your chargeback liability, including potential losses from fraudulent activity.
- Streamline dispute resolution and fraud chargeback processing, eliminating time-consuming, repetitive tasks and reducing operational costs.
- Ensure in-depth financial control.
- Automate data collection and fraud data transfer to CUNA Mutual.
- Prepare customized cardholder communications and closeout packages.