Chargeback Management

Quickly Resolve Disputes while Minimizing Fraud Loss

Fraud is sometimes a factor when a charge is disputed. The FIS™ dispute resolution and chargeback team combats existing fraud while leveraging sophisticated technology to detect emerging schemes. Our predictive analysis helps you fine-tune your rule strategies to avoid impacting good customers with honest disputes.

  • Reduce your chargeback liability, including potential losses from fraudulent activity.
  • Streamline dispute resolution and fraud chargeback processing, eliminating time-consuming, repetitive tasks and reducing operational costs.
  • Ensure in-depth financial control.
  • Automate data collection and fraud data transfer to CUNA Mutual.
  • Prepare customized cardholder communications and closeout packages.
FIS Chargeback and Dispute Management Solutions