Core Banking Solutions - Banker Customer Journey - FIS Global

FelixAssistant Branch Manager

About Felix
  • Age: 24
  • Company: Mass Bank
  • Location: Boston MA Suburbs
  • Job title: Assistant Branch Manager
  • Company: LocalBanc
  • Salary: $43,000
  • Assets: $7B
Felix's Challenges
  • Doing the best job he can addressing the financial needs of friends and neighbors in his community.
FIS Solutions
  • FIS Core Banking Solutions.

FelixAssistant Branch Manager

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X About Felix
  • Age: 24
  • Company: Mass Bank
  • Location: Boston MA Suburbs
  • Job title: Assistant Branch Manager
  • Company: LocalBanc
  • Salary: $43,000
  • Assets: $7B
Felix's Challenges
  • Doing the best job he can addressing the financial needs of friends and neighbors in his community.
FIS Solutions
  • FIS Core Banking Solutions.

Felix was just hired out of school to be an assistant branch manager. The bank has recently expanded and he’s working in a new branch, just outside of Boston.

At the new hire orientation, he met Amy, the COO. She spoke about how the bank outsourced their core platform and are reinvesting the savings into the branch and channels.

Right before closing, a new customer walks in. Felix quickly created the account, set her up with mobile banking and issued a digital card to her mobile wallet.

It’s a rare day out of the office. Felix is visiting business referrals in town with his tablet and signing them up with merchant services.

Felix is sitting in a meeting with the managers from the other branches to review performance of the merchant push. The sales figures look great!

       
   
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Outsourced Core
Eliminate the need for costly hardware and staff with an outsourced/hosted core Learn More >
Branch Transformation
Improve the way you service customers inside the branch with digital experiences including kiosks and banking over tablets. Learn More >
Single Sign-on and ID Scanning
Eliminate signing onto different platforms and reduce manual data entry needs to service customers faster. Learn More >
Mobile Banking and Instant Issuance
Enable customers to access their accounts and digital cards on their mobile devices. Learn More >
Banker on the Go and Cash Management Services
Connect to your core banking system with mobile devices to offer services to your clients outside of the branch. Learn More >
E-Signatures
Enable clients to sign documents from anywhere. Learn More >
E-Signatures
Enable clients to sign documents from anywhere. Learn More >
Dashboards
Visualize data from your core banking system to improve decision making. Learn More >
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