Carla actively manages credit and collections in a shared service center environment and leverages robotic process automation to help consolidate data from multiple ERP/Accounting systems. This gives her visibility across the entire credit and collections process.
Carla's credit analysts are alerted to high-risk customers via predictive artificial intelligence (AI), while her collection team focuses on higher-risk accounts for maximum results.
Carla empowers her team to be more efficient by taking full advantage of GETPAID's robotic process automation. Full process automation and workflow eliminate repetitive, transactional tasks.
Carla employs tools within GETPAID to improve collaboration and facilitate payments and timely resolution of customer inquiries.
Carla's customers make payments through the customer portal or directly to preferred payment channels.
Payments are automatically applied to the applicable invoices via intelligent OCR technology.
Carla's deduction management cycle time is reduced with automated identification, routing and reminders.
Carla can view all updates in real-time via executive dashboards.