Zelle® Deployment for Credit Unions

Zelle is a payment network that provides a safe, secure way for credit union members to send and receive money. It’s simple, easy, and members can send money in minutes1 directly to a user’s checking or savings accountand it’s gaining traction among all consumer segments, including baby boomers.

Fast, Secure Way for Members to Send and Receive Money

Works with Almost Every Bank Account in the U.S.

Send Money in Typically Minutes


Members Can Send Money Using an Email Address or U.S. Mobile Number

Safe Because It's Built in the Mobile Experience Your Members Already Know and Trust

Reduce Reliance on Checks and Outside Services

While credit unions enjoy high member satisfaction overall, according to 2018 FIS PACE research, 26 percent of members report dissatisfaction with their digital payment options. Currently, 51 percent of members (and 59 percent of Gen X members) use outside services like PayPal and Venmo to carry out P2P payments.

  • Reduce the number of physical checks used for individual payments
  • Allow members to use a service from their trusted financial institution
  • Protect members with bank-level security not available in other services
  • Boost member engagement and loyalty
Leverage the power of the FIS digital payments platform, which has been processing P2P transactions for banks and credit unions since 2013.

Deployment Tailored to the Needs of Credit Unions

Credit unions are not banks and your core technology requirements are unique. FIS intimately understands this and has designed its Zelle deployment solutions to fit the needs of credit unions while still getting them on the Zelle Network® with minimal effort and investment.

billion transactions in Q1 2018
million users have access through their bank or credit union

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.
2Must have a bank account in the U.S. to use Zelle.