PriorityOne Bank has been prioritizing south-central Mississippi customers for more than 100 years. While the bank has always delivered great service, leadership recognized a modernized platform was needed to optimize employee efficiency and offer customers the same products, services and digital channels as bigger banks. With FIS’ help, the bank implemented a fully integrated core and watched customer adoption and engagement bloom.
By implementing a fully integrated core, employees have an easier time doing their jobs and customers are excited about banking with PriorityOne.
We wanted to get to a level where we could offer anything the big banks could do, but we would do it a little bit better because we had the personalized customer service.