October 24, 2019
New research from FIS shows that bank relationship managers (RMs) have a profound effect on the satisfaction of small and midsize businesses (SMBs).
In this informative podcast, FIS senior vice president Steve Kane and banking consultant Gail Angel analyze the FIS 2019 Performance Against Customer Expectations (PACE) U.S. SMB Report.
The podcast reveals:
The PACE findings, FIS’ annual signature research study, surveyed approximately 600 SMBs in the U.S. to identify changing banking habits and preferences. To learn more, visit fisglobal.com/PACE.